Manager- Analytics

TCC Toyota Motor Credit Corporation CompanyPlano, TX

About The Position

Toyota Financial Services (TFS) is looking for a highly motivated Manager, Data Analysis that will lead a team of analysts whose purpose is to find actionable analytical insights, to effectively tell the story supported by data, and ultimately to provide tangible business value by leveraging data and business knowledge. This role exists to help our organization solve its largest business questions and issues, improve customer experience, and increase profitability through data-driven methods. The Data Analysis team leverages technical skills, business knowledge, and problem-solving skills to provide analytical insights and reporting to help the business make better data-driven decisions. They provide value by answering business questions and drive efficiency gains with a focus on the following areas: Servicing, Voluntary Protection Products, Sales, Legal and Compliance, Accounting, Risk, Fraud, and other areas. Current Openings: Residual Value Loss Forecasting The Residual Value team is responsible for developing and leading the company's strategic outlook on the used car market, vehicle depreciation rates, and lease residual values. This role will be responsible for the quarterly forecasting process over vehicle market values, return rate volume, and estimated RV losses on TMCC's lease portfolio. This position suits candidates with high attention to detail, ability to adapt forecast scenarios to rapidly changing conditions (tariffs, recalls, BEVs, etc.), and desire to continuously improve existing forecasting models by partnering with Data Science, Accounting, and Finance.

Requirements

  • Bachelor’s degree (or higher) in any field with an emphasis on quantitative analysis including Business Analytics, Information Science, Business/Finance, Economics, Mathematics, Engineering, Marketing, Consumer Insights or closely related field / STEM degree.
  • 5+ years of equivalent and relevant work experience.
  • 2+ years of experience leading analytical teams or leading large initiatives with indirect leadership to other Analysts.
  • Experience with developing, training and motivating team of Analysts.
  • SQL and/or Python programming knowledge.
  • Experience with creative and quantitative problem solving.
  • Knowledge of statistics.

Nice To Haves

  • MBA or Master’s degree in an analytical field.
  • 7+ years of relevant work experience (in similar field and/or industry).
  • Proven experience leading large-scale infrastructure, modeling and/or analytics projects.
  • Financial services experience.

Responsibilities

  • Spearhead analytical initiatives asked for by the business as well as ones created organically and proactively via data exploration.
  • Develop, monitor, and train your team of Analysts by guiding their data consuming skills (SQL, Python), data interpretation and analysis skills, and data storytelling skills (PowerPoint, Tableau/Looker, verbal, written).
  • Influence executives with recommended actions based on your team’s insights by effectively telling the story that is supported by data through presentations (PowerPoint), data visualizations (Tableau, Power BI), and clear and concise verbal and written communications skills.
  • Work closely with various business leaders and stakeholders to uncover their business needs and the true questions that the company is trying to answer.
  • Use SQL and/or Python to get the data needed for your team’s analysis.
  • Apply your arsenal of creative problem-solving and quantitative analytical skills, including statistical methods, to connect the dots and find the insight buried in the data.
  • Assess the quantitative and qualitative impacts of possible actions based on discovered insights, taking into consideration our customers, our employees, and our company.
  • Build relationships with key stakeholders and become a trusted partner across Toyota such as Sales, Marketing, Servicing, Insurance, Technology, Legal/Compliance, Finance, Treasury, Manufacturing, etc.
  • Lead and subject matter expert for several business areas and their strategies, processes, policies, etc to have a holistic approach to analysis and insight generation.
  • Guide, mentor, and train analysts on best practices for analysis and data story-telling.
  • Organically and proactively find insights through data exploration and business knowledge even without stakeholders explicitly asking for it.
  • Utilize strong verbal and written communication skills.
  • Intellectual curiosity – always making an effort to understand and find the truth.

Benefits

  • A work environment built on teamwork, flexibility and respect
  • Professional growth and development programs to help advance your career, as well as tuition reimbursement
  • Team Member Vehicle Purchase Discount
  • Toyota Team Member Lease Vehicle Program (if applicable)
  • Comprehensive health care and wellness plans for your entire family
  • Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
  • Paid holidays and paid time off
  • Referral services related to prenatal services, adoption, childcare, schools and more
  • Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
  • Relocation assistance (if applicable)
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