Manager Ambulatory Operations

Cooper University Hospital•Camden, NJ

4d•$34 - $56•Onsite

About The Position

Responsible for the management of clinical and business operations of assigned sites, including the delivery of quality clinical services, improving patient experience, materials management, software implementations, regulatory compliance, equipment maintenance, environment of care, and facility management, making themselves or designee available after hours for emergency issues such as facility or operational issues due to weather, call outs or other unforeseen circumstances.

Requirements

Minimum 3 years experience in a healthcare leadership, manager level or above
Skill in exercising a high degree of leadership, initiative, judgment, discretion, and decision-making to achieve local and organizational objectives
Demonstrated experience in improvement of assigned areas outcomes through creative and sustainable tactics
Knowledge and ability to utilize electronic health record in order to monitor key practice statistics, patient access metrics and clinic operations
Excellent organizational, written and verbal communication skills
Comfort in communication with all levels of personnel
Demonstrated excellence in customer service, patient experience and operational improvement within the ambulatory setting
Strong knowledge of principles and practices of business/medical administration, management and relationship management

Nice To Haves

A combination of education, experience and background may also be considered

Responsibilities

Management of clinical and business operations of assigned sites
Delivery of quality clinical services
Improving patient experience
Materials management
Software implementations
Regulatory compliance
Equipment maintenance
Environment of care
Facility management
Availability after hours for emergency issues such as facility or operational issues due to weather, call outs or other unforeseen circumstances