Manager, Alumni Impact

Teach For America•Charlotte, NC

2d•$61,300 - $80,500•Remote

About The Position

At Teach For America, we know that leadership is the most powerful lever for change. In North Carolina, we are cultivating a community of extraordinary leaders—beginning with our corps members and extending to our 2,300+ alumni—who are deeply committed to ensuring that every child has access to an excellent education and the opportunity to thrive. As a member of the Alumni Impact team, you will contribute to the experience, learning, and impact of TFA alumni living throughout the state. Your unique role will be to manage alumni event operations and communications strategies, as well as maintain strong alumni data systems, in support of a thriving alumni network.

Requirements

2+ years of professional experience
Previous experience working in PK-12 education, higher education, or program coordination
Demonstrated ability to effectively and consistently track multiple tasks simultaneously to meet goals, communicate progress, and follow through with execution plans
Orientation to problem-solving and action, and a relentless goal orientation; willing to jump in and quickly take on work when urgent needs arise with a spirit of flexibility and a positive outlook
Demonstrated ability to navigate relationships and structures to inspire action toward shared goals
Genuine excitement for efficiency and support of others to achieve collective goals
Exceptional organization skills and unwavering attention to detail
Ability to work effectively in a fast-paced, deadline-driven, remote-first environment
Strong written, verbal, and interpersonal communication skills
Intermediate proficiency with Outlook, Google, and Microsoft platforms
Ability to work an average of 40 hours per week, majority during Eastern time business hours
Occasional evening and weekend work required
Occasional travel to Teach For America offices across North Carolina required utilizing your own transportation, with reimbursement for all mileage per TFA travel policy

Nice To Haves

Proficiency in Salesforce, Microsoft Dynamics, or another similar CRM platform
Teach For America alum

Responsibilities

Manage events that inspire and equip alumni to contribute to our 2030 goals (50%)
Design, implement, and evaluate alumni convening tactics that align to the Alumni Impact Team charge and strategic plan
Ensure strong logistical planning and financially efficient implementation of all convenings
Support individual alumni outreach, registration, and travel logistics for TFA programs and partner programs, such as programming at the Center for Creative Leadership and the Aspen Institute Executive Seminar
Analyze convening effectiveness, define opportunities for improvement, and make timely changes in pursuit of the broader Alumni Impact team’s goals.
Partner with the MD, Alumni Impact to execute RISE events
Develop and implement communications strategies for the RISE Fellowship in collaboration with the MD, Alumni Impact
Support the recruitment and communications initiatives of the fellowship as directed
Location-based small group gatherings, such as a recent WNC Alumni Gathering
Sector- or career-specific gatherings, such as the Thought Leader Series
Virtual gatherings, such as 35th Anniversary Alumni Reunion calls
Partner across Educational Impact & Alumni Impact teams to support an annual Alumni Induction event that honors Corps Member impact and marks their transition to alumnihood.
Manage alumni communications that strengthen connection, community, and engagement (20%)
Design, implement, and evaluate alumni communication tactics that strengthen connection, community, and engagement across the state
Collaborate with both Team NC as well as centralized teams to analyze communication effectiveness, define opportunities for improvement, and make timely changes in pursuit of the broader Alumni Impact team’s goals
Support national alumni communications campaigns, as relevant
Lead the development and distribution of the NC alumni newsletter in partnership with the Director, Strategic Initiatives to ensure timely, clear, and engaging communication aligned to the Alumni Impact team’s charge and key alumni initiatives
Curate content that strengthens alumni connection, highlights impact stories and career acceleration opportunities, and elevates opportunities for engagement across the NC network.
Manage external communications through the centralized NC alumni inbox to create clearer visibility into incoming requests, reduce the risk of missed messages, and ensure that each inquiry is assigned to the right person for timely follow-up.
Partner with the Marketing & Communications team to ensure appropriate voice and brand-alignment for all one-off mass emails
Manage NC alumni groups on platforms like LinkedIn and Facebook by posting content and replying to messages
Maintain data systems & data integrity (20%)
Manage NC alumni records in a CRM platform (currently Microsoft Dynamics)
Maintain clean stakeholder records for all NC alumni
Collaborate with the Director, Strategic Initiatives in making timely updates to stakeholder records
Pull information for specific initiatives or team requests in a timely manner
Ensure continuity between communications campaigns and CRM records
Maintain the Alumni Impact team’s internal knowledge management system, making necessary updates to our team site, sharepoint, and google drive
Serve as an organizational steward (10%)
Support and engage in prioritized North Carolina and TFA-wide initiatives. Examples may include participation in:
Staff committees, working groups, and task forces
Regional events and programming
Corps member & Ignite selection