Manager - Alterations & Tailoring - Park Meadows

Nordstrom•Lone Tree, CO

3d•$66,000 - $105,000•Onsite

About The Position

The ideal Alterations and Tailor Shop Manager is motivated, results oriented and committed to providing outstanding customer service every day. We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSED We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEART We treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGING We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WIN We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!

Requirements

Previous experience in alterations/tailoring
An understanding of safe and proper use of all equipment in the shop
The ability to communicate clearly and professionally with co-workers and customers
A high level of ownership, accountability and initiative
The ability to work a flexible schedule based on department and store needs

Nice To Haves

A high school diploma, or equivalent (preferred)

Responsibilities

Teach, coach and develop employees to provide customers with the best service possible
Identify, recruit and hire the best talent
Coach employees to complete alterations/tailoring according to Nordstrom guidelines, service and quality standards
Ensure the department workload is organized and items are completed by date promised
Educate employees on proper fit, shop procedures and guidelines in a professional and friendly manner
Manage office and labor expenses