Manager, AI Next Frontiers

Johnson & Johnson•Titusville, NJ

4d•Hybrid

About The Position

The Manager, AI Next Frontiers will serve as a key leader in shaping, building, and scaling next-generation AI capabilities across Marketing and Field Engagement within the US Pharmaceutical organization. This role is focused on reimagining commercial engagement through Generative AI and Agentic AI — enabling intelligent, personalized, and scalable experiences for HCP engagement, field teams, marketers, commercial and internal stakeholders. The Manager will contribute to the AI Next Frontiers roadmap, lead high-impact AI product initiatives across Marketing and Field Engagement functions, and drive the development and deployment of AI-powered solutions that unlock growth, efficiency, and innovation across the commercial enterprise.

Requirements

PhD or Master’s degree required.
Advanced degree in Data Science, Computer Science, Statistics, Engineering, Marketing Analytics, Business Analytics, or related field preferred.
5+ years of experience in AI, machine learning, data science, marketing technology, commercial analytics, or advanced analytics.
Demonstrated experience leading AI-driven transformation initiatives across one or more of the following: marketing, omnichannel engagement, field engagement, CRM, or commercial operations.
Strong expertise in modern AI technologies including Generative AI (LLMs), Agentic AI systems, NLP, and machine learning.
Hands-on experience with LLM applications, prompt engineering, RAG architectures, and/or AI agents.
Ability to translate complex business needs across marketing and field engagement domains into AI product strategies and scalable solutions.
Experience collaborating with cross-functional teams across business and technical domains.
Experience evaluating or working with external AI vendors and enterprise AI platforms.
Excellent communication, storytelling, and stakeholder influence skills across both technical and executive audiences.
Pharma, healthcare, or regulated industry experience preferred.
Familiarity with CRM platforms (e.g., Veeva, Salesforce), omnichannel marketing ecosystems, field engagement platforms, and commercial execution workflows is a plus.

Responsibilities

Lead end-to-end AI product development across Marketing and Field Engagement functions, including ideation, design, development, deployment, and performance measurement.
Translate business needs from Marketing, Field Engagement, and Commercial Excellence stakeholders into scalable AI-driven solutions and product opportunities.
Partner with data science, engineering, and design teams to deliver production-ready AI solutions integrated into the Engagement.AI ecosystem (WithMe CRM and Connext).
Support evaluation and management of external AI vendors, platforms, and strategic partnerships across Marketing and Field Engagement pillars.
Establish and contribute to best practices for AI product development, experimentation, and scaling across the commercial organization.
Ensure all AI initiatives align with regulatory, privacy, ethical, and medical/legal/regulatory (MLR) standards.
Champion adoption of AI capabilities across Marketing and Field Engagement teams, fostering a culture of innovation and experimentation.

Benefits

medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
consolidated retirement plan (pension) and savings plan (401(k)).
long-term incentive program.
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
Caregiver Leave – 10 days
Volunteer Leave – 4 days
Military Spouse Time-Off – 80 hours