Associate Director, AI Next Frontiers

Johnson & Johnson Innovative Medicine•Hopewell Township, NJ

5d•$137,000 - $235,750•Hybrid

About The Position

The Associate Director, AI Next Frontier will serve as a key leader in shaping, building, and scaling next-generation AI capabilities across Marketing, Patient, and Commercial Operations within the US Pharmaceutical organization. This role is focused on reimagining commercial engagement through Generative AI and Agentic AI — enabling intelligent, personalized, and scalable experiences with HCPs, patients, payers, and internal stakeholders.

Requirements

Master’s degree required, PhD preferred.
Advanced degree in Data Science, Computer Science, Statistics, Engineering, Marketing Analytics, Business Analytics, or related field preferred.
7+ years of experience in AI, machine learning, data science, marketing technology, commercial analytics, or advanced analytics.
Demonstrated experience leading AI-driven transformation initiatives across one or more of the following: marketing, patient services, or commercial operations.
Strong expertise in modern AI technologies including Generative AI (LLMs), Agentic AI systems, NLP, and machine learning.
Hands-on experience with LLM applications, prompt engineering, RAG architectures, and/or AI agents.
Ability to translate complex business needs across marketing, patient, and commercial operations domains into AI product strategies and scalable solutions.
Experience collaborating with cross-functional teams across business and technical domains.
Experience evaluating or working with external AI vendors and enterprise AI platforms.
Excellent communication, storytelling, and stakeholder influence skills across both technical and executive audience.
Pharma, healthcare, or regulated industry experience preferred.
Familiarity with CRM platforms (e.g., Veeva, Salesforce), omnichannel marketing ecosystems, and patient hub operations is a plus.

Responsibilities

Contribute to the AI Next Frontier roadmap, lead high-impact AI product initiatives across all three pillars, and drive the development and deployment of AI-powered solutions that unlock growth, efficiency, and innovation across the commercial enterprise.
Lead end-to-end AI product development across all three pillars, including ideation, design, development, deployment, and performance measurement.
Translate business needs from Marketing, Patient, and Commercial Operations stakeholders into scalable AI-driven solutions and product opportunities.
Drive cross-functional collaboration with stakeholders across Marketing, Sales, Patient Services, Commercial Operations, and Medical Affairs.
Partner with data science, engineering, and design teams to deliver production-ready AI solutions integrated into the Engagement.AI ecosystem (WithMe CRM and Connext).
Support evaluation and management of external AI vendors, platforms, and strategic partnerships across all three pillars.
Establish and contribute to best practices for AI product development, experimentation, and scaling across the commercial organization.
Ensure all AI initiatives align with regulatory, privacy, ethical, and medical/legal/regulatory (MLR) standards.
Champion adoption of AI capabilities across Marketing, Patient, and Commercial Operations teams, fostering a culture of innovation and experimentation.

Benefits

medical
dental
vision
life insurance
short- and long-term disability
business accident insurance
group legal insurance
consolidated retirement plan (pension)
savings plan (401(k))
long-term incentive program
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
Caregiver Leave – 10 days
Volunteer Leave – 4 days
Military Spouse Time-Off – 80 hours