Manager, AI Next Frontier

Johnson & JohnsonTitusville, NJ
Hybrid

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Data Analytics & Computational Sciences Job Sub Function: Data Science Job Category: Scientific/Technology All Job Posting Locations: Titusville, New Jersey, United States of America Job Description: We are searching for the best talent for Manager, AI Next Frontier About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine Purpose: The Manager, AI Next Frontier will serve as a key leader in shaping, building, and scaling next-generation AI capabilities across Marketing, Patient, and Commercial Operations within the US Pharmaceutical organization. This role is focused on reimagining commercial engagement through Generative AI and Agentic AI — enabling intelligent, personalized, and scalable experiences with HCPs, patients, payers, and internal stakeholders. The Manager will contribute to the AI Next Frontier roadmap, lead high-impact AI product initiatives across all three pillars, and drive the development and deployment of AI-powered solutions that unlock growth, efficiency, and innovation across the commercial enterprise.

Requirements

  • PhD or Master’s degree required.
  • Advanced degree in Data Science, Computer Science, Statistics, Engineering, Marketing Analytics, Business Analytics, or related field preferred.
  • 5+ years of experience in AI, machine learning, data science, marketing technology, commercial analytics, or advanced analytics.
  • Demonstrated experience leading AI-driven transformation initiatives across one or more of the following: marketing, patient services, or commercial operations.
  • Strong expertise in modern AI technologies including Generative AI (LLMs), Agentic AI systems, NLP, and machine learning.
  • Hands-on experience with LLM applications, prompt engineering, RAG architectures, and/or AI agents.
  • Ability to translate complex business needs across marketing, patient, and commercial operations domains into AI product strategies and scalable solutions.
  • Experience collaborating with cross-functional teams across business and technical domains.
  • Experience evaluating or working with external AI vendors and enterprise AI platforms.
  • Excellent communication, storytelling, and stakeholder influence skills across both technical and executive audiences.
  • Pharma, healthcare, or regulated industry experience preferred.
  • Familiarity with CRM platforms (e.g., Veeva, Salesforce), omnichannel marketing ecosystems, and patient hub operations is a plus.

Responsibilities

  • Lead end-to-end AI product development across all three pillars, including ideation, design, development, deployment, and performance measurement.
  • Translate business needs from Marketing, Patient, and Commercial Operations stakeholders into scalable AI-driven solutions and product opportunities.
  • Partner with data science, engineering, and design teams to deliver production-ready AI solutions integrated into the Engagement.AI ecosystem (WithMe CRM and Connext).
  • Support evaluation and management of external AI vendors, platforms, and strategic partnerships across all three pillars.
  • Establish and contribute to best practices for AI product development, experimentation, and scaling across the commercial organization.
  • Ensure all AI initiatives align with regulatory, privacy, ethical, and medical/legal/regulatory (MLR) standards.
  • Champion adoption of AI capabilities across Marketing, Patient, and Commercial Operations teams, fostering a culture of innovation and experimentation.

Benefits

  • medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
  • consolidated retirement plan (pension) and savings plan (401(k)).
  • long-term incentive program.
  • Vacation –120 hours per calendar year
  • Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
  • Holiday pay, including Floating Holidays –13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year
  • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
  • Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
  • Caregiver Leave – 10 days
  • Volunteer Leave – 4 days
  • Military Spouse Time-Off – 80 hours
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