Manager, Advanced Practice Providers - Primary Care

University HospitalsCleveland, OH
Hybrid

About The Position

The Advanced Practice Manager oversees the development, implementation, and management of advanced practice clinical services within University Hospitals. This role supports advanced practice providers (APPs) such as nurse practitioners, physician assistants, clinical nurse specialists, and other advanced practice providers to ensure high-quality patient care, regulatory compliance, and operational efficiency.

Requirements

  • Master's Degree in Nurse Practitioner or Physician Assistant or Clinical nurse specialist currently working in a provider role (Required)
  • 5+ years Advanced Practice Role (Required)
  • 3+ years Progressive leadership experience (Required)
  • Demonstrates skills in human relations, human & material resource management (Required proficiency)
  • Evidence of ability to provide exceptional clinical and administrative leadership (Required proficiency)
  • Management of people and fiscal resources in clinical setting experience (Required proficiency)
  • Demonstrates the ability to facilitate change, excellent communication and organizational skills (Required proficiency)
  • Knowledge of current technology and equipment to meet patient needs and prescribed medical therapies (Required proficiency)
  • Registered Nurse (RN), Ohio and/or Multi State Compact License in the State of Ohio (Required Upon Hire)
  • Nurse Practitioner (NP) in the State of Ohio (Required Upon Hire) or
  • Clinical Nurse Specialist (CNS) in the State of Ohio (Required Upon Hire)
  • Physician Assistant (PA) in the State of Ohio (Required Upon Hire) or
  • Current certification from National Accrediting Body (AANP, ANCC, NCCPA) (Required Upon Hire)

Nice To Haves

  • Primary Care expierience preferred
  • Strong knowledge of healthcare regulations, accreditation standards, health care operations and clinical best practices (Preferred)
  • Project management; (Preferred proficiency)

Responsibilities

  • Maintain minimum clinical practice requirement in the APP role in order to maintain licensure and clinical expertise
  • Builds and retains a talented and inspired workforce by attracting, developing, engaging and empowering individuals who are motivated to fulfill their potential and the UH vision.
  • Provide strategic leadership and direction for advanced practice providers (APPs) including recruitment, onboarding, credentialing, performance evaluation, and professional development.
  • Provides oversight in staffing schedules, workload distribution. and clinical assignments to optimize patient care delivery
  • Takes responsibility for self-development and supports a learning environment.
  • Collaborates with physicians, department leaders, executive teams and administration to develop and execute protocols, policies and procedures to meet the needs of the organization.
  • Role may require duties including administrator on call.
  • Ensure compliance with healthcare regulations, licensure requirements, and organizational standards.
  • Oversee clinical quality improvement initiatives and monitor clinical outcomes for advanced practice services.
  • Coordinates continuing education, training, and competency development for advanced practice staff.
  • Collaborates with System APP educator for initial and ongoing education throughout the first year of practice.
  • Serves as a resource and mentor for APPs and interdisciplinary teams.
  • Facilitate communication between APPs and other healthcare providers to ensure integrated patient care.
  • Represents the advanced practice team in meetings, committees, and organizational planning.
  • Collaborates with multidisciplinary teams members to support research and evidence-based practice.
  • Assist with budgeting, resource allocation, and financial planning for advanced practice services.
  • Monitor billing, coding and reimbursement processes related to APP services.
  • Strategically plans and executes program growth, development and organizational change.
  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
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