Manager, Ad & Program Standards

NBCUniversal•Universal City, CA

4d•Hybrid

About The Position

NBCUniversal's enterprise-wide Standards department develops and implements content policies that center viewers and excite collaborators, including creators, advertisers, and brand partners, to deliver the best experience for all audiences. The team supports innovative advertising and culture-defining entertainment programs while ensuring that NBCUniversal’s advertising and program content reflects the sensibilities of the company and respects its varied community of fans. This role is for an experienced, dynamic Manager who is a positive, highly professional leader with a thoughtful, proactive nature, strong interpersonal instincts, and the ability to influence others and solve problems collaboratively. The Manager will be responsible for evaluating advertising and programming content, with latitude for initiative, judgment, and action. They will be expected to spot issues, think quickly, and make accurate decisions to maintain the integrity of NBCUniversal and the trust of the audience. As a multi-disciplinary team, the Manager will be flexible, pitching in across both advertising and program standards as needed. This role is based in Los Angeles and reports to the Vice President, Standards. As a geographically distributed department with teams in Los Angeles, Miami, and New York, the Manager will be expected to partner effectively and seamlessly with colleagues across the department to achieve common goals.

Requirements

BA/BS Degree, or equivalent work experience.
Minimum of five (5) years combined experience in standards and practices, and/or relevant work experience in any of following areas: trust and safety, content moderation, television production, advertising, regulatory, policy, or legal within the media and entertainment, technology or other related industries.
Minimum one (1) year management experience preferred.
Must be willing and available to work some evening and weekend hours to meet operational needs.
Excellent communication (written and oral), interpersonal, and organizational skills, with strong attention to detail.
Must be a highly collaborative team player with the ability to think strategically and practically, use good judgment, analyze risk, and make quick decisions.
Must be able to separate personal beliefs and interests from content review requirements and apply NBCUniversal's policies to applicable content.
Must demonstrate respect for all and foster an equitable and inclusive environment.
Must possess a demonstrated ability to engage in difficult conversations as our work can require discussion of sensitive subjects appearing in content undergoing review.
A passion for television and an understanding of industry trends and developments.

Nice To Haves

Able to recognize and adapt to rapidly changing business needs and prioritize accordingly.
Excellent multi-tasking, negotiation and analytical thinking skills, and demonstrated ability to thrive in a fast-paced, time-sensitive environment.
Experience partnering with stakeholders across EPD (Engineering, Product, and Design) a plus.
Familiarity with digital content moderation frameworks tailored to new ad monetization models, enforcement operations, and user-protective systems a plus.

Responsibilities

Manage early career team members in a culture of coaching, learning, feedback, and teamwork, encouraging collaboration, creative thinking, and innovation.
Review complex commercial categories, and related marketing, scientific, and other data submitted in support of advertising claim substantiation, to ensure they meet internal standards and regulatory requirements.
Screen, issue notes, and assign TV Parental Guidelines ratings for multiple programming formats and platforms, ensuring standards, corporate, and regulatory compliance, while making sensitive contextual judgements.
Collaborate closely, and foster excellent relationships with internal teams (Comms, Legal, Programming, Sales, Product, Engineering, and Operations, etc.) and external stakeholders (creative executives, advertising agencies, legal counsel) to ensure our department is effective and aligned with company objectives.
Conceptualize and lead projects that help the department operate more effectively.
Operate delay mechanism for live programming, including outside regular working hours.