Manager, Account Management
About The Position
The National Accounts organization is seeking a highly motivated and commercially minded Account Manager to support and grow the relationship with a large, strategically important National Account. As a Manager, Nationals Partnerships Account Management, you will serve as a trusted advisor to our customers, developing a strong understanding of their business priorities and challenges and connecting those needs to Mastercard’s products, services, technology and data. This role is ideal for a collaborative, curious and results-oriented professional with experience in payments, banking, technology, consulting or financial services. The successful candidate will combine strong relationship management, analytical and problem-solving skills with the ability to identify opportunities and drive business growth.
Requirements
- Experience in account management, strategic sales, consulting, banking, payments, technology or financial services.
- Proven track record of developing relationships and influencing stakeholders.
- Strong commercial and strategic thinking, with experience identifying and delivering growth opportunities.
- Highly analytical and can translate data, trends and market insights into actionable recommendations.
- Strong communication, presentation and project management skills.
- Strong knowledge of AI tools and capabilities and the ability to leverage AI to strengthen account strategies and enhance overall sales effectiveness.
- Can effectively lead cross-functional teams and drive results.
- Comfortable navigating complex organizations and managing multiple priorities.
- Can quickly understand Mastercard’s products and capabilities and connect them to customer business needs.
- Demonstrate curiosity, initiative, resilience and a strong bias toward action.
- Collaborative and motivated by creating meaningful outcomes for both customers and Mastercard.
Responsibilities
- Own and grow relationships with large National Accounts, serving as a strategic partner to key customer stakeholders.
- Develop and execute account plans that align customer priorities with Mastercard’s growth objectives.
- Identify opportunities to deepen partnerships, drive Mastercard preference and deliver incremental revenue and payment volume.
- Develop QBRs, reporting and insights that translate customer and industry data into clear recommendations.
- Leverage Mastercard’s products, services, technology, data and capabilities to identify solutions that address customer needs.
- Manage partnership performance and ensure key business and financial objectives are achieved.
- Lead cross-functional initiatives, bringing together teams across Mastercard to deliver solutions and achieve shared goals.
- Build relationships with stakeholders across product, strategy, marketing, fraud, operations, technology and other key functions.
- Engage with customer stakeholders and influence decisions by clearly articulating Mastercard’s differentiated value.
- Proactively identify emerging customer needs, industry trends and opportunities for Mastercard to support customer growth.
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- 16 weeks of new parent leave
- up to 20 days of bereavement leave
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time
- 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
