Manager Account Executive

DXC Technology • Halifax, NS

9d • Hybrid

About The Position

The Manager Account Executive at DXC Technology is responsible for managing client accounts, ensuring client needs are met, and solutions are delivered effectively. This role involves supporting the development and execution of account strategies to drive profitable growth, maintaining strong client relationships through regular communication, and delivering exceptional customer service. The Manager Account Executive will collaborate with cross-functional teams on account-related projects, identify upsell and cross-sell opportunities, and participate in preparing client reports and presentations. Additionally, the role requires actively monitoring industry trends to adapt strategies and mentoring junior account management professionals. DXC Technology is a leading enterprise technology and innovation partner, providing software, services, and solutions to global enterprises and public sector organizations, with a focus on leveraging AI. The company's work model emphasizes in-person collaboration while offering flexibility to support employee well-being and productivity.

Requirements

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role
• Demonstrated success in account leadership roles, meeting or exceeding sales and revenue objectives and building client relationships
• Leadership and strategic planning capabilities, effective communication skills, and a history of contributing to business growth
• A continuous learner that stays abreast with industry knowledge and technology

Nice To Haves

• An advanced degree in a relevant field is a plus
• Relevant certifications such as Certified Account Executive (CAE) or Certified Strategic Account Manager (CSAM) are a plus

Responsibilities

• Manage client accounts, ensuring that client needs are met, and solutions are delivered effectively.
• Support the development and execution of account strategies and contribute to profitable growth.
• Maintain regular client communication, building strong relationships and delivering exceptional customer service.
• Collaborate with cross-functional teams to execute account-related projects successfully.
• Identify and pursue upsell and cross-sell opportunities to grow the account portfolio.
• Participate in preparing and delivering client reports and presentations.
• Actively monitor industry trends and adapt account strategies accordingly.
• Support and mentor junior account management professionals in their growth.

Benefits

• Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.
• Providing reasonable accommodation to qualified individuals with physical and mental disabilities.
• Flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees