Manager, Academic Programs and Student Services
About The Position
This position provides strategic and operational leadership for the Faculty's academic program administration and student services functions. The Manager is responsible for the effective planning, delivery, integration, and continuous improvement of administrative services supporting undergraduate, graduate, and post-professional programs. This role ensures alignment with Faculty priorities, University policies, accreditation requirements, and applicable regulatory standards. The Manager leads a multidisciplinary administrative team overseeing academic program operations, student services, curriculum administration, experiential education support, and related academic processes. In collaboration with the Dean's Office, Associate Deans, academic leaders, faculty members, and central service partners, the position ensures administrative systems, processes, and resources effectively support the Faculty's teaching mission and provide a high-quality experience for students, faculty, and staff. The Manager also provides leadership in organizational planning, resource allocation, process improvement, policy implementation, and service delivery, while fostering collaboration across functional areas for efficient, responsive, and sustainable operations.
Requirements
- Internal candidates and former employees of the University of Alberta will be given priority consideration.
- Must be able to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological.
- Must be able to promote a safe environment, adhere to all safety laws, policies and procedures, complete all required safety training, identify hazards and implement controls, report incidents, and contribute to a culture of belonging and respect.
Responsibilities
- Provides strategic and operational leadership for the Faculty's academic program administration and student services functions.
- Ensures effective planning, delivery, integration, and continuous improvement of administrative services for undergraduate, graduate, and post-professional programs.
- Ensures alignment with Faculty priorities, University policies, accreditation requirements, and applicable regulatory standards.
- Leads a multidisciplinary administrative team responsible for academic program operations, student services, curriculum administration, experiential education support, and related academic processes.
- Collaborates with the Dean's Office, Associate Deans, academic leaders, faculty members, and central service partners to ensure administrative systems, processes, and resources effectively support the Faculty's teaching mission and provide a high-quality student, faculty, and staff experience.
- Provides leadership in organizational planning, resource allocation, process improvement, policy implementation, and service delivery.
- Fosters collaboration across functional areas to ensure efficient, responsive, and sustainable operations.
- Fosters a workplace that prioritizes safety in all its forms—physical, cultural, and psychological.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
