Manager, Academic Advising (Program and Internship)

Arizona State University•Phoenix, AZ

2d•Onsite

About The Position

The School of Community Resources and Development (SCRD) within the Watts College of Public Service and Community Solutions at Arizona State University seeks a dynamic and collaborative professional to serve as the Manager of Academic Programs and Internships. This full-time, onsite position (Downtown Phoenix campus) plays a critical leadership role in coordinating undergraduate internship programs and advising graduate students, while supporting program development, assessment, and strategic initiatives across the School. This position serves as a key liaison among students, faculty, alumni, and external partners, ensuring high-quality experiential learning opportunities and effective graduate student support systems.

Requirements

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Experience in program coordination, advising, or student services.
Strong organizational and communication skills.
Experience in higher education, particularly with graduate students.
Familiarity with Salesforce or similar systems.
Experience with program assessment or internship coordination

Nice To Haves

Master’s degree in a related field.

Responsibilities

Provide strategic oversight and coordination of the School’s internship program and related alumni engagement initiatives.
Serve as the primary liaison between faculty, students, alumni, and internship partners.
Collaborate with faculty to identify annual program priorities, including allocation and tracking of internship-related program fees.
Conduct annual program assessments and analysis, including evaluation of student learning outcomes and core competencies.
Coordinate and implement internship course revisions in alignment with faculty decisions.
Participate in curriculum task force meetings.
Partner with college advising staff to support undergraduate immersion programs.
Maintain and manage internship documentation.
Design and implement periodic surveys or focus groups with internship partners and alumni.
Meet regularly with School leadership to align program goals.
Serve as the primary academic advisor for on-campus graduate students (MS and PhD programs).
Advise students on degree requirements, course planning, and academic progress.
Review and approve iPOS submissions and updates.
Support students in identifying graduate committee members.
Collaborate with faculty, Graduate Director, and ASU Graduate College.
Participate in graduate admissions review.
Respond to student inquiries.
Maintain and update graduate handbooks.
Manage records related to funding and awards.
Support graduate student engagement activities.
Provide administrative support to the Graduate Director.
Collaborate with leadership to recruit and support Faculty Associates.
Coordinate faculty onboarding, logistics, and training.
Support cross-program operations within SCRD.