Manager 3PL Operations, Warehousing, & Logistics

Dr Reddy's Laboratories Limited•Princeton, NJ

About The Position

At Dr Reddy's, the "Good Health Can't Wait" philosophy drives our mission to make breakthroughs in healthcare a reality. We are seeking a dynamic and energetic 3PL Lead Associate Operations, Warehousing & Logistics expert to support seamless inbounding, warehousing, transportation, delivery, and inventory management through our third-party logistics (3PL) provider. This role involves partnering with commercial teams, supply chain, warehousing, transportation, and cross-functional stakeholders to drive operational excellence, monitor 3PL performance, launch new products, and support continuous improvement initiatives.

Requirements

  • Bachelor’s degree with 3-6 years of experience in Logistics, Operations Management, or a related field.
  • Experience with inbound/outbound logistics, warehousing operations, and controlled substances.
  • Business understanding: logistics & warehouse operations; customs and FDA clearance; GMP/GDP/GWP/cGMP/FDA/USCBP compliance requirements.
  • Must be a U.S. citizen or lawful permanent resident of U.S. or otherwise authorized to work in the U.S. without requiring visa transfer or sponsorship, now or in the future.

Nice To Haves

  • Customer Relationship Management
  • Material Handling
  • Outbound Logistics
  • Product Recall
  • Supply Inventory
  • Warehouse Management
  • Preferred location in Midwest United States (Kentucky, Indiana, Ohio, Tennessee)

Responsibilities

  • Assist with day-to-day 3PL operations management (inbounding, pick/pack/ship, inventory, returns) to ensure accurate and timely product movement through to customer delivery.
  • Publish daily UnPGI orders and daily prior-day sales-invoiced reports; conduct weekly claims reviews to drive corrective actions.
  • Own customer-critical shipments and expedite resolution of service deviations.
  • Track, and enforce 3PL KPIs including: On-Time Receiving, Shipment Accuracy, On-Time Shipping, Net Inventory Accuracy, and Returns Processed On Time.
  • Trigger and manage quarterly performance improvement plans (PIPs) when required.
  • Review warehouse and transportation invoices.
  • Validate overtime and ad-hoc labor charges.
  • Track expedited shipments.
  • Assist with managing budget performance to targets.
  • Lead bi-weekly internal launch timeline reviews and tracker; ensure MDM, SDS, and all setup elements are completed internally and with the 3PL.
  • Ensure launch orders ship on the expected date; manage transportation through delivery.
  • Ensure SOP adherence and audit readiness; maintain licensing records; collaborate with QA on SOP development and audits.
  • Establish connectivity and implement DSCSA requirements between company systems and the 3PL for end-to-end product traceability.
  • Assess 3PL capabilities and constraints; scope and lead non-standard requests (e.g., inspections, rework, repack) with clear feasibility, timelines, and compliance safeguards.
  • Communicate capacity limits and execution plans to cross-functional teams (CFTs).
  • Assist internal/external CFT planning; provide volume forecasts and ensure the 3PL develops labor plans to meet demand.
  • Monitor and approve overtime requests and ad-hoc labor.
  • Facilitate weekly management reviews and quarterly business reviews (QBRs).
  • Serve as liaison across Customer Care, Commercial, Finance, and Operations.
  • Assist with root-cause actions and change initiatives to enhance service.

Benefits

  • Competitive total rewards package including base salary
  • Annual discretionary bonus
  • Comprehensive health care coverage
  • Retirement savings plan
  • Leave benefits
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