Management Technician

Commonwealth of Pennsylvania • Lehigh County, PA

1d • Hybrid

About The Position

The Management Technician supports audit processing, data management, and administrative functions for the Department of Revenue bureau. The role helps maintain accurate and efficient audit and reporting activities, strong processes, and quality standards. Duties include researching potential audit candidates, analyzing data, processing audit referrals and assessments, maintaining records and procedures, managing files and employee information, supporting taxpayer communications, and assisting with IT and digital storage issues. The position offers opportunities for learning and professional development.

Requirements

• Three years of advanced clerical or para-professional work involving the collection, recording, compilation, and presentation of office management or program-related information, or an equivalent combination of experience and training.
• An Associate's Degree may substitute for two years of the required experience.
• Ability to perform the essential job functions.
• Pass an enhanced background check before beginning employment, including required criminal history reports, fingerprint-based federal records check, Pennsylvania State Police clearance, local law enforcement checks for places lived, worked, or attended school during the previous five years, and citizenship/residency verification.

Responsibilities

• Conduct research using available systems to identify audit candidates and evaluate information.
• Analyze data sets to identify issues, patterns, and potential solutions.
• Review audit referrals, verify assessments, and maintain accurate audit records.
• Develop and maintain procedures that support accurate and efficient audit processing.
• Manage files, track employee information, and support communication with taxpayers.
• Submit IT tickets, assist with system issues, and help maintain digital storage structures.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree