MANAGEMENT SYSTEMS SPECIALIST

State of Illinois • Springfield, IL

7d • $7,195 - $10,485 • Onsite

About The Position

The Department of Healthcare and Family Services, Division of Child Support Services is seeking a qualified and motivated candidate to fill the role of Management Systems Specialist in the Operations section. This position will provide agency management with “front end” technical assistance in the development, maintenance, and coordination of a computer-based management information system. Excellent verbal and written communication skills regarding the presentation of technical information are a must. The candidate should also possess strong customer services skills. HFS values employees with different backgrounds, life experiences, and talents.

At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.
HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.

Requirements

• Requires completion of a background check and self-disclosure of criminal history
• Requires the ability to travel in the performance of duties, with overnight stays as appropriate
• This position is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.
• Requires either a master's degree in business or public administration or a closely related field, and preferably including course work in systems analysis, accounting, computer science, and statistics; requires (2) two years of professional experience in public or business administration OR a bachelor's degree in business or public administration or a closely related field, and preferably including course work in system analysis, computer science and statistics; requires (4) four years of experience directly related to the development, maintenance, and coordination of a computer-based management information system

Nice To Haves

• preferably including course work in systems analysis, accounting, computer science, and statistics
• preferably including course work in system analysis, computer science and statistics

Responsibilities

• Provides agency management with high level “front end” technical assistance in the development, analysis, interpretation, evaluation, modification, and installation of comprehensive management information systems
• Plans, directs, and educates Division staff in the use of personal computer applications, including Access databases, Excel spreadsheets, and Mobius access groups
• Advises management on feasibility and implication of proposed policy and procedural changes as they relate to the LAN/WAN
• Analyzes DCSS operations
• Monitors the Resource Access Control Facility (RACF) system and its processes
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Benefits

• Health, Life, Vision, and Dental Insurance
• Pension Plan
• Paid Parental Leave
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• Employees earn (12) paid Sick Days annually.
• New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
• Employees earn (3) paid Personal Days annually.
• (13-14) paid holidays annually (based on start date)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level