Management Systems Facilitator

Coca Cola Beverages Florida•Jacksonville, FL

About The Position

The Management Systems Facilitator maintains the management system at a production center to meet ISO and GFFS requirements. The role supports operational excellence by building associate awareness of continuous improvement and leading improvement projects. It evaluates the implementation of facility policies, procedures, and processes against applicable standards, facilitates ISO gap assessments, and helps ensure audit findings receive appropriate corrective action. The facilitator also delivers management-system training, provides scientific, regulatory, technical, or quality expertise to internal and external stakeholders, and coordinates training on policies, processes, standard work, lean tools, and system requirements. The role manages documentation and records, and reviews and updates standards and specifications to reflect regulatory and customer requirements and support new product development. The position is based in the Jacksonville area and follows a Monday–Friday, 8:00 a.m.–5:00 p.m. schedule, with occasional nights and weekends.

Requirements

High school diploma or equivalent required.
2–3 years of experience in management system implementation.
Ability to apply and implement quality systems such as ISO, Malcolm Baldrige, Six Sigma, and HACCP, and guide others in developing and implementing quality systems.
Knowledge of project management principles, tools, and techniques, with the ability to plan, manage, or execute projects or work plans to successful completion.
Knowledge of process definition, flow charting, and process management techniques, including scale-up from bench to commercialization and process/formula ingredient interactions.
Ability to establish and define processes, interrelationships, and key controls, and to monitor and improve processes.
Ability to create, approve, track, and file documents and records in compliance with the Coca-Cola Quality System or other formal guidelines.
General knowledge of auditing, including interviewing, data analysis, inspections, communicating findings, and determining corrective actions.
Proficiency in Microsoft Office Suite applications.

Nice To Haves

Bachelor’s degree.
3+ years’ experience implementing management systems.
Food or beverage manufacturing experience.
Relevant SAP application experience.
Continuous improvement experience.

Responsibilities

Monitor and communicate external regulatory requirements and ensure they are incorporated into the Management System.
Support Operational Excellence by increasing associate awareness of the plant’s continuous improvement program and leading continuous improvement projects.
Evaluate implementation of the facility’s management system—including policies, procedures, and processes—against ISO and GFFS standards.
Facilitate ISO Gap Assessment processes to mitigate risks.
Review audit results, assess the severity and risk of findings, and ensure appropriate action is taken to eliminate nonconformance.
Deliver management-system training modules for new-hire orientation, annual review, specialty, contractor, and management audiences.
Serve as a scientific, regulatory, technical, or quality expert and consultant, responding to targeted questions and supporting branches, bottlers, and customers.
Build and maintain relationships that motivate, guide, or reinforce others’ performance toward goals.
Coordinate and lead training classes on policies, processes, standard work, lean tools, and new or revised system requirements.
Manage documentation and records to ensure they are complete, current, secure, and easily retrievable, including technical or regulatory records and reports as applicable.
Review and update standards, specifications, or requirements to comply with regulatory and customer changes and support new product development.