Management Support Office - Lead

ASML • Wilton, CT

2d • Hybrid

About The Position

As a Management Support Office Lead, you play a key role in how leaders operate and make decisions at ASML’s Wilton site. You ensure consistent, high-quality administrative support that enables engineering and business leaders to stay focused on advancing semiconductor technology. In this role, you lead a team that keeps daily operations running smoothly, strengthens collaboration, and improves efficiency across departments. As a Management Support Office Lead, your work directly supports innovation and the delivery of complex systems that power modern technology.

Requirements

• Bachelor’s degree in business administration, management, or a related field, or equivalent experience
• Minimum of 5 years of experience in administrative operations, team leadership, or a similar role
• Experience leading, coaching, or mentoring a team
• Experience working in a complex, fast-paced organizational environment
• Proficiency with office software such as Microsoft 365 (Word, Excel, Outlook, PowerPoint)
• Experience improving processes and managing priorities across multiple stakeholders
• Build strong relationships and collaborate across teams and leadership levels
• Communicate clearly and adapt your message to different audiences
• Prioritize tasks and manage time effectively in a dynamic environment
• Solve problems and make decisions with confidence and sound judgment
• Lead with empathy, develop others, and foster an inclusive team culture
• Improve processes and identify opportunities to increase efficiency
• Handle sensitive information with discretion and professionalism

Responsibilities

• Lead, coach, and develop a team of administrative professionals to deliver high-quality support
• Set priorities and balance workloads across leaders, teams, and locations
• Standardize processes and improve ways of working to increase efficiency
• Oversee calendar management, travel coordination, meetings, and expense handling
• Act as an escalation point for complex or sensitive administrative matters
• Partner with leaders to anticipate needs and strengthen operational effectiveness
• Drive continuous improvement by simplifying workflows and reducing administrative effort

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level