About The Position

The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level program designed to prepare participants for a Store Management role in 18–24 months. Following successful completion of the initial eight-week training, participants may progress to an Assistant Store Manager position. The typical schedule is 44 hours per week and may include evenings and/or weekends. Participants collaborate with store management to oversee a million-dollar business and contribute leadership and insight to the store’s development and strategy. The program provides experience with store operations, customers, and internal strategy, while developing skills in management and professional sales. Participants work to grow market share by selling to large commercial users, including painting contractors, purchasing agents, manufacturers, and other commercial customers. The program includes formal discussions to review objectives and development, leadership development, and instruction in customer service, sales, marketing, finance, and operations. Participants also build relationships in the community to support business growth. The role involves customer contact, potentially including minors, and access to cash and payment methods, electronic equipment, personal information, merchandise, and other valuables. Sherwin-Williams states that it conducts criminal-history reviews to protect its business, customers, staff, employees, vendors, contractors, and the general public.

Requirements

  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without now or future sponsorship for an employment work visa.
  • Must have a valid, unrestricted driver’s license.
  • Must have at least a bachelor’s degree by the start of the development program.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.

Nice To Haves

  • At least one year of experience working in retail, sales, or customer service.
  • At least one year of experience in a leadership role, supervising others, or leading teams.
  • Previous experience working in a team-oriented setting, including work, extracurricular activities, or military service.
  • Previous work experience selling paint and paint-related products.
  • Work experience using timekeeping and/or customer relationship management (CRM) systems.
  • Willingness to relocate for future job opportunities.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

  • Complete training consistent with the established program.
  • Support business strategies to increase sales and optimize profitability.
  • Ensure high levels of customer satisfaction through excellent service.
  • Build and maintain knowledge of all products to provide effective customer recommendations.
  • Build positive relationships with wholesale and retail customers.
  • Complete store administration.
  • Ensure compliance with policies and procedures, including safety, loss prevention, and security.
  • Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales-floor displays.
  • Support employee training, development, performance management, and corrective action.
  • Respond to and resolve customer and employee complaints.
  • Partner with the Store Manager to make outside sales calls and increase market share.

Benefits

  • Structured support, including formal discussions to review objectives and development.
  • Leadership development and instruction in customer service, sales, marketing, finance, and operations.
  • Opportunity to progress to an Assistant Store Manager position after successful completion of the initial eight-week training.
  • Career opportunities and a defined management career trajectory.
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