Management Consulting Manager, Technology Performance

RSM US LLP • Toronto, ON

9d • Hybrid

About The Position

RSM is a leading provider of professional services to the middle market globally, aiming to instill confidence and empower clients and people. The Management Consulting Technology Performance team provides strategy and advisory assistance to improve the overall effectiveness of the Technology & Digital function for clients. This Manager role involves working with businesses in the industrials industry, gaining hands-on client experience with direct access to executive management. The role entails managing several pieces of assignments across numerous projects annually within a mutually respectful team environment, fostering professional growth and accomplishment.

Requirements

• 8+ years’ experience in process intelligence, digital transformation and/or software management, preferably working in a platform agnostic environment
• Knowledge of ERP, CRM, CPM and other enterprise platforms
• Previous consulting experience, advising on digital adoption automation and efficiencies
• Previous experience with implementing technologies and migrating clients to SaaS/cloud environments.
• Knowledge of enterprise architecture concepts across all domains
• Basic understanding of IT application lifecycle, general IT controls and methods
• Experience in developing Target Operating Models for clients
• Strong communication skills
• Critical thinking and creative problem-solving skills, as well as the ability to apply theoretical concepts and best practices to solve business problems
• Excellent planning, organizational, and time management skills
• Ability and willingness to travel up to 50% throughout North America
• Experience creating detailed reports and giving presentations
• Ability to anticipate and address client concerns and issues
• Demonstrated work ethic and ability to work effectively with people at all levels
• Bachelor’s degree
• Experience with various software solutions including Microsoft Project, Visio, PowerPoint and Word
• Database knowledge (Microsoft SQL, and/or Access)

Nice To Haves

• Certifications such as COBIT, ITIL, PMP, TOGAF
• Experience in PE and/or M&A transactions
• Exposure to a key industry such as Industrials, Business and Professional Services, Real Estate, TMT, Consumer Products and/or life sciences

Responsibilities

• Advise clients on their digital transformation journeys including digital strategy development, digital assessments, roadmap development and advising on emerging technologies
• Advise CIOs on optimizing IT departments and IT capabilities within client organizations
• Lead and develop your team
• Act as a project manager and liaison between stakeholders and users
• Perform technology assessments
• Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions
• Prioritize initiatives based on business needs and requirements
• Update, implement and maintain procedures
• Work closely with clients and technicians
• Participate in projects, develop project plans, and monitor performance
• Provide leadership, training, coaching, and guidance to junior staff
• Gather critical information from meetings with various stakeholders and produce applicable reports
• Network internally and externally to develop sales opportunities
• Perform user acceptance testing
• Provide analysis, development and documentation of improvement opportunities
• Facilitate user workshops to gather and document business needs, requirements, weaknesses and challenges
• Continuously learn to better understand RSM's scope of services, with the intent to enhance value to the client through integration of services
• Aspire to career growth by assuming more active roles in technology assessments over time, as knowledge and experience progress
• Stay up to date on the latest process and digital/IT advancements to automate and modernize systems and regulations
• Effectively document and communicate your insights and plans to cross-functional team members and management

Benefits

• Competitive benefits and compensation package
• Flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients

What This Job Offers

• Job Type: Full-time
• Career Level: Manager