About The Position

RSM is a leading provider of professional services to the middle market globally, aiming to instill confidence and empower clients and people. The company fosters an environment that inspires and empowers individuals to thrive personally and professionally. RSM's Management Consulting Technology Performance practice offers strategy and advisory services to help clients enhance the overall effectiveness of their Technology & Digital functions. This Senior Associate role involves supporting client engagements across various industries, gaining hands-on experience with client stakeholders and senior team members. The successful candidate will significantly contribute to project delivery, assist with assessments, and help develop insights and recommendations within a collaborative and development-focused team environment.

Requirements

  • 3–5+ years of experience in technology consulting, digital transformation, process analysis, IT operations, or related fields
  • Working knowledge of ERP, CRM, CPM, or other enterprise platforms
  • Exposure to technology implementations, SaaS/cloud migrations, or digital enablement initiatives
  • Understanding of IT application lifecycle concepts and general IT controls
  • Experience supporting technology/process assessments or operating model discussions
  • Strong analytical, critical thinking, and problem-solving skills
  • Excellent communication and documentation capabilities
  • Strong organization, time management, and ability to manage multiple workstreams in a fast-paced environment
  • Proficiency with Microsoft Project, Visio, PowerPoint, Word; basic familiarity with databases such as SQL or Access is a plus
  • Bachelor’s degree in a related field
  • Ability and willingness to travel up to 50% throughout North America
  • Strong work ethic and ability to collaborate effectively with team members and client personnel at various levels

Nice To Haves

  • Certifications such as ITIL, COBIT, or other relevant credentials
  • Exposure to private equity or M&A environments
  • Experience working in industries such as Industrials, Government, Business & Professional Services, Real Estate, TMT, Consumer Products, or Life Sciences
  • Familiarity with enterprise architecture concepts

Responsibilities

  • Support clients in their digital transformation initiatives, including digital strategy development, assessments, and roadmap activities
  • Assist with evaluating IT organizations, processes, and capabilities to identify opportunities for optimization
  • Conduct technology and process assessments, gather data, and analyze findings to support project deliverables
  • Document business processes, requirements, pain points, and improvement opportunities
  • Support the creation of client-ready materials such as reports, presentations, and recommendations
  • Collaborate closely with engagement managers, directors, and client stakeholders to execute project tasks
  • Facilitate meetings and workshops to capture requirements and insights
  • Perform user acceptance testing and support technology implementation activities
  • Contribute to the development of target operating models and process improvement recommendations
  • Assist with research on emerging technologies, industry trends, and best practices
  • Continuously learn and build familiarity with RSM’s service offerings to enhance client value
  • Participate in project planning activities and help track progress against milestones
  • Maintain well-organized documentation and strong communication across cross-functional teams

Benefits

  • competitive benefits and compensation package
  • flexibility in your schedule
  • discretionary bonus based on firm and individual performance
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