Management Analyst 1/2

State of Louisiana • Baton Rouge, LA

2d • Onsite

About The Position

The Office of Workers’ Compensation Administration (OWCA) in Louisiana oversees the enforcement and administration of workers’ compensation laws, aiming to support early return-to-work efforts and improve workplace safety. The department manages disputed claims, conducts hearings, reviews medical treatment disputes, and investigates fraud through collaborative efforts like the GAME ON task force. The Management Analyst 1/2 provides specialized support to the Workers’ Compensation Chief Judge by conducting research and preparing automated forms and reports to assist in evaluating Workers’ Compensation disputes. The position also supports Medical Services, Fraud Prevention, and Records Management operations through complex analysis, recommendation development, and database project management that impacts all Workers’ Compensation departments.

Requirements

• Four years of experience in administrative services, health services, social services, or engineering; OR Six years of full-time work experience in any field plus one year of experience in administrative services, health services, social services, or engineering; OR A bachelor's degree plus one year of experience in administrative services, health services, social services, or engineering; OR An advanced degree or a Juris Doctorate.
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Nice To Haves

• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.
• Using Data: The ability to collect, analyze, and use data to generate insights and inform decisions.

Responsibilities

• Serve as user administrator and personnel trainer for the Workers' Compensation docketing system (JustWare).
• Act as primary local administrator for the JustWare case management system; liaise with the vendor and IT.
• Obtain, review, and analyze data on programs, operations, goals, and policies; evaluate methods and procedures used to implement and maintain programs.
• Interpret Workers' Compensation procedural rules and provide guidance to public officials, employees, employers, insurance carriers, attorneys, and medical professionals.
• Create and maintain automated templates to generate legal documents such as notices, minutes, orders, and judgments.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree