Management Analyst - Probation Department (Open and Promotional)

County of San Mateo • San Mateo, CA

1d • Onsite

About The Position

The San Mateo County Probation Department is seeking a skilled Management Analyst to provide high-level operational analysis, data management, and program oversight. This position serves as a strategic link between data and executive decision-making, helping to drive departmental efficiency, ensure regulatory compliance, and measure the success of programs across Adult, Juvenile, and Institution services. The Probation Department's mission is to enhance community safety, reduce crime, and assist the victims of crime through offender accountability and rehabilitation, striving to be a proactive and innovative agency that facilitates positive changes in offenders' behaviors to reduce recidivism and foster a law-abiding lifestyle.

Requirements

• Equivalent to graduation from an accredited four-year college or university with major coursework in business administration, public administration, or a related field.
• At least one year of professional administrative experience is typically required at the Associate Management Analyst level, and at least 3 years for the Management Analyst level.
• Knowledge of project and/or program management, analytical processes, and report preparation techniques.
• Knowledge of organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.
• Knowledge of research and reporting methods, techniques, and procedures.
• Knowledge of modern office practices, methods, and computer equipment and applications related to the work, such as MS Office and Adobe Suites.
• Knowledge of English usage, grammar, spelling, vocabulary, and punctuation.
• Knowledge of applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to the assigned area of responsibility.
• Knowledge of principles and practices of public administration as applied to operational units and program administration.
• Knowledge of principles and practices of county management and government.
• Knowledge of sources of information related to a broad range of county programs, services, and administration.
• Knowledge of basic principles, practices, and procedures of funding sources and grant funds disbursement.
• Knowledge of principles and practices of contract administration, negotiation, and evaluation, public agency budget development and administration, and sound financial management policies and procedures.
• Knowledge of recent and ongoing developments, current literature, and sources of information related to the operations of the assigned division.
• Knowledge of record-keeping principles and procedures.
• Knowledge of techniques for effectively representing the County in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
• Knowledge of techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff.
• Ability to assist in the development of goals, objectives, policies, procedures, and work standards for the department.
• Ability to coordinate and oversee programmatic administrative, budgeting, and/or fiscal reporting activities.
• Ability to perform responsible and difficult administrative work involving the use of independent judgment and personal initiative.
• Ability to conduct research on a wide variety of administrative topics, including grant funding, contract feasibility, budget and staffing proposals, and operational alternatives.
• Ability to evaluate and develop improvements in operations, procedures, policies, or methods.
• Ability to research, analyze, and evaluate new service delivery methods, procedures, and techniques.
• Ability to prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Ability to interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
• Ability to establish and maintain a variety of filing, record-keeping, and tracking systems.
• Ability to organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
• Ability to operate and maintain modern office equipment, including computer equipment and specialized software application programs.
• Ability to use English effectively to communicate in person, over the telephone, and in writing.
• Ability to establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
• Ability to reason logically and creatively and utilize a variety of analytical techniques to resolve complex and specialized managerial problems.
• Ability to plan, organize, and carry out assignments from management staff with minimal direction.
• Ability to plan and conduct effective management, administrative, and operational studies.
• Ability to analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
• Ability to use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.
• Ability to effectively represent the department and the County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.

Nice To Haves

• Strong analytical skills with the ability to translate complex data into clear, actionable recommendations.
• Experience in contract administration and grant monitoring.
• Excellent written communication skills for drafting technical reports, board memos, and policy documents.
• Ability to work collaboratively with diverse groups, including government officials, community providers, and internal staff.

Responsibilities

• Perform complex analysis of caseloads and workload distributions to identify trends and operational needs.
• Develop and maintain public-facing data dashboards to promote transparency and accountability.
• Collaborate with external evaluators to assess the effectiveness of grant-funded programs and services.
• Monitor program outcomes to ensure they meet goals.
• Assist executive leadership in the oversight of performance measures.
• Develop and manage program budgets, grant funds disbursement; ensure that grant awards stay within funding limits.
• Track and monitor the department’s adopted budget and prepare periodic budget reviews for submission to County departments, administration, and the Board of Supervisors.
• Formulate and prepare budget completion schedules, calendars, and deadlines, and ensure timely completion of budget deliverables.
• Manage the full lifecycle of contracts with community-based organizations, including writing requests for proposals (RFPs), monitoring compliance, and processing invoices.
• Prepare and submit mandatory reports to state agencies to ensure compliance with funding requirements and legal mandates.
• Coordinate data collection for annual surveys and legislative requests.
• Assist in the development of long-term departmental goals, system improvement plans, and annual reports.
• Represent the department in inter-agency meetings with county partners, community stakeholders, and governing councils to coordinate services and policy implementation.
• Coordinate with partner agencies to manage administrative claiming and reimbursement processes for state and federal funding streams.

Benefits

• Five points added to their final passing score for current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, extra-help/limited term positions prior to the final filing date.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level