Management Analyst
CAI
•Onsite
About The Position
As the Management Analyst, you will be responsible for conducting in-depth analysis of organizational processes for the Medicaid team, while providing day to day support to ensure processes are running efficiently and effectively. This position will be a full-time, contract opportunity that is fully onsite in Newark, DE.
Requirements
- High school diploma or equivalent
- One year data entry experience
- One year customer service experience
- Strong proficiency with Microsoft Office Suite
- Outstanding organization skills with strong attention to detail
- Ability to analyze financial calculations.
- Ability to problem solve.
- Strong written and verbal communication skills
- Fluent in English
- Responsible and independent individual that wants to make a difference in the community, working in a team-oriented environment.
- Transportation to/from office, dependable and on-time
- Be available to work a minimum of a Saturday a month, if necessary
- Ability to work 100% onsite
- Ability to remain seated for extended periods and work in a stationary position at a desk
Nice To Haves
- Knowledge of Medicaid or Public Programs of Assistance eligibility
- Strong written and Bilingual communication skills
Responsibilities
- Learn, understand, and follow Federal and State laws, Federal and State Medicaid laws, rules, regulations, standards, and State Policies related to programs of public assistance
- Follow all CAI and State Security requirements
- Access available computer inquiry systems to obtain necessary verifications
- Obtain Medicaid renewals from the client system and disperse work amongst team daily
- Transfer cases to the appropriate pool accordingly
- Speak to clients and transfer their call appropriately
- Work closely with the client to securely collect application documents via digital files (pdf, jpg, etc.)
- Index verifications as necessary
- Keep track of all metrics for the month and present to leadership
- Document all case management details using eligibility system
- Attend one on ones and staff meetings to stay informed about processes and procedures
- Perform added case management responsibilities as needed
Benefits
- medical insurance
- dental insurance
- vision insurance
- 401k retirement account access
- paid sick leave
- other paid time off as provided by applicable law
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
