Management Analyst

City of Miami Beach • Miami Beach, FL

22h • Onsite

About The Position

This is professional consulting and supervisory work coordinating and overseeing the City of Miami Beach’s Excellence Programs, as well as administrative work for the Education and Performance Initiatives Office. Work involves working closely with Excellence Program assessors and the Chief Education Officer. Supervision is exercised over subordinate personnel involved in carrying out the daily activities of such programs and ensuring that the work is accomplished in accordance with established procedures and agreements. Emphasis of the work is on supporting the assessors and Chief Education Officer in workflow analysis, best practice review, management reviews, system reviews, and other analysis in the Office. Work involves the consistent exercise of judgment and discretion in its performance. Reports to the Chief Education Officer/Department Division Director.

Requirements

• Bachelor’s degree in Public or Business Administration, Industrial Engineering, Planning or a closely related field.
• Minimum of one year experience in management studies, organizational reviews, efficiency and best practices analysis, or related management area.
• Ability to establish and maintain effective working relationships with elected officials, coworkers, the press the general public and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, political affiliation, gender identity or sexual orientation.
• Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of all city ethics and conflicts of interest policies.
• Strong understanding of ethical behavior is required.
• Ability to maintain regular and punctual attendance.
• Reports to work as directed during an emergency as an essential employee of the City of Miami Beach.
• Ability to develop innovative and creative solutions to issues consistent with the City’s strategic plan.
• Applicants must detail any related work experience on the application or risk disqualification .
• It is the applicant's responsibility to update their NEOGOV profile with work experience, education, certifications and personal contact information when submitting each application, failure to do so will result in ineligibility.
• City of Miami Beach employees must reflect their current position and detail their work experience on the application to avoid being disqualified.
• Veterans Preference is awarded in accordance with Florida State Statute 295.07. If veteran's preference is being claimed, it must be indicated on the application form and proper documentation, including all forms DD-214 (either Member 2 or Member 4), as well as the final Department of Defense Disability Letter (dated within one year) must be submitted with the application.

Nice To Haves

• A Master’s Degree may substitute for one year of the required experience.

Responsibilities

• Researches, prepares or assists in the preparation of various reports, recommendations, etc. to ensure that the City meets its goals and objectives as it relates to the Performance Initiatives including Garage Index, Garage Attendant, Garage Security, Cleanliness Index, Appearance Index, Restroom Index, Mystery Rider Program, Valet Index, Café Index and Service Shopper Program.
• Provides after hour and weekend supervision of assessors.
• Assists in the troubleshooting of various software platforms and tablet issues for multiple Performance Initiatives including Cleanliness, Snap Surveys (Mystery Rider, Restroom, and Garage) and Service Shopper Program (Service Shopper, Garage Attendant and Garage Security)
• Maintains and updates assessors’ quarterly work schedule to ensure statistical validity of each Performance Initiative.
• Addresses all vehicle related issues (EPI and rental) that are utilized by assessors 24/7/365.
• Participates as needed in conducting interviews.
• Collects, analyzes and summarizes data, preparing flow diagrams, charts and tables, and developing recommendations and observations, and preparing descriptive.
• Prepares LTC’s, memoranda, and reports for Chief Education Officer.
• Performs a variety of analytical work as assigned by Chief Education Officer.
• Supports payroll preparation, supply requisitions, usage reports, direct payments, Petty Cash fund, PCard statements, and annual budget.
• Prepares agenda packages for Chief Education Officer for the Neighborhood/community Affairs Committee, Finance and Citywide Projects Committee, and Commission meetings
• Performs other related duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager