Management Analyst/Team Lead

Goldbelt, Inc.•Atlanta, GA

About The Position

Goldbelt Apex, part of the Healthcare Technology Transformation Group, is a data-focused company dedicated to process and quality. The Management Analyst/Team Lead provides comprehensive administrative, operational, and program management support to a federal government office and Administrative Support Team. The role supports leadership in the Office of the Director and Center for Disease Control staff by coordinating administrative operations, managing travel and timekeeping processes, supporting meetings and executive calendars, developing reports and presentations, maintaining records, and promoting efficient day-to-day office operations. The position requires strong organization, customer focus, discretion, and the ability to manage multiple priorities. The Team Lead coordinates administrative support personnel, assigns priorities, guides team members, and supports the Contract Program Manager by identifying risks and recommending corrective actions. The position also serves as a primary contact for office operations, timekeeping, travel and conference coordination, onboarding and offboarding, executive calendar management, meetings and events, document development, and records management.

Requirements

At least six years of progressively responsible administrative or management support experience.
At least two years in a team lead, lead administrative, or project coordination role, coordinating workloads, guiding staff, and ensuring timely task completion.
Experience supporting executive leadership or organizations of similar size and complexity.
Experience administering timekeeping processes and maintaining accurate records.
Experience maintaining confidential information.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook, and virtual collaboration platforms such as Microsoft Teams and Zoom.
Demonstrated ability to manage executive calendars, coordinate meetings, and organize travel arrangements.
Strong written and verbal communication skills; skill in preparing reports, presentations, correspondence, spreadsheets, and tracking tools.
Ability to analyze information, solve problems, support operational decisions, and conduct internet-based research.
Strong customer service, organizational, and time management skills, including the ability to manage multiple priorities and meet deadlines.
Sound judgment, professionalism, diplomacy, discretion, attention to detail, confidentiality, and integrity.
Critical thinking, initiative, adaptability, and ability to collaborate with diverse stakeholders.
Ability to mentor, train, and guide team members while fostering collaboration, accountability, and high-quality service delivery.
Commitment to providing high-quality administrative and operational support in a fast-paced environment.

Nice To Haves

Experience supporting federal government agencies.
Experience using Concur or similar travel management systems.
Experience with federal timekeeping systems.
Knowledge of federal administrative procedures and records management.
Experience supporting executive-level meetings and leadership.
Experience leading administrative support services within a federal agency or supporting a federal contract, including knowledge of government administrative processes, customer service expectations, and contract performance standards.

Responsibilities

Coordinate daily work activities of administrative support personnel, assign priorities, and ensure timely completion of tasks.
Identify contract performance risks, escalate issues, and recommend corrective actions to the Contract Program Manager.
Provide guidance, mentorship, and day-to-day direction to team members.
Serve as the primary point of contact for administrative and operational support.
Coordinate office operations, supplies, equipment maintenance, mail distribution, and office services.
Submit and track requests through government systems; research office supply requirements and acquisition needs.
Maintain office files, respond to routine administrative inquiries, and support forecasting and reporting.
Collect and maintain employee timesheets and leave documentation; reconcile leave records with official systems.
Provide guidance on time and attendance procedures, help resolve discrepancies, and prepare management compliance updates.
Manage domestic and international travel from authorization through voucher reimbursement, including preparing authorizations in Concur.
Coordinate conference registrations and approvals, process vouchers and reimbursements, educate travelers on federal regulations, and assist with travel planning and budget projections.
Coordinate onboarding and offboarding, complete documentation and workflows in government systems, and ensure administrative requirements are met.
Manage executive calendars, scheduling priorities, meetings, conferences, webinars, and virtual events; resolve conflicts and maintain confidentiality.
Arrange conference rooms and virtual meeting platforms.
Plan and coordinate meetings, prepare agendas and materials, coordinate audiovisual and virtual technology, capture notes, track action items, and support stakeholder communications.
Develop and edit correspondence, reports, presentations, spreadsheets, tracking tools, and other documentation; compile and analyze administrative and program data.
Maintain official records in accordance with federal records management and retention requirements and complete annual records management training.