Management Analyst or Senior Management Analyst

Ramsey County • (Public Works Admin Bldg) Arden Hills, MN

11h • Hybrid

About The Position

This vacancy is with the Multimodal Planning division within the Public Works Department. The eligibility list created by this vacancy may be used to hire other vacancies in the department or County. This position is part of Ramsey County’s Enterprise Asset Management System team, currently embedded within Public Works. The team supports a vendor-hosted SaaS asset management system used by multiple County departments to manage assets such as signs, signals, roadways, stormwater and environmental assets, trees, buildings, parks, golf courses, fleet vehicles, and related infrastructure. The Management Analyst, Senior will support departments that are already live in the system, including Fleet, Property Management, Parks and Recreation, and Public Works Sign Shop and Signals. The position will also support future implementation efforts, including the planned Public Works Roadway and Environmental implementation beginning in Q3 2026 with a target go-live in Q1 2027. This role will assist with business process analysis, implementation planning, user support, workflow development, reporting, data quality, system enhancements, and coordination between departments, technical partners, and end users. The position requires strong analytical, communication, project coordination, and problem-solving skills in a cross-departmental environment. A successful candidate will be able to translate department business needs into practical system workflows, support users after go-live, and help maintain reliable asset and work management data across the County.

Requirements

• Bachelor's degree in Public Administration, Business Management, Business Administration, Management Information Systems, or a related field.
• None (for Management Analyst).
• Four (4) years of experience in management analysis or related analytical experience (for Senior Management Analyst).
• Equivalent combination of education and related experience.
• Valid class D driver’s license required depending on assignment.
• Training and Experience Rating = 100%
• Eligible for veteran's preference should update their veteran's DD214, and other supporting documents, and submit them as an attachment at the time of application.
• Pass a criminal background check.
• Pass the federal E-Verify program.

Nice To Haves

• Strong analytical, communication, project coordination, and problem-solving skills in a cross-departmental environment.
• Ability to translate department business needs into practical system workflows, support users after go-live, and help maintain reliable asset and work management data across the County.

Responsibilities

• Analyze and evaluate, design and implement solutions, programs, methods and procedures, to increase the efficiency of departmental operations and improve the quality and accessibility of business functions, information and processes.
• Provide instruction regarding the use of line of business systems.
• Run and modify data reports.
• Act as project leader on designated management analysis projects.
• Design methods of data transfer and manipulation and to design and create reports from this data.
• Work closely with subject matter experts (SME's) to gain an understanding of the department's operations, systems, and business functions.
• Analyze operational systems, programs, methods and procedures by obtaining and discussing relevant information with affected parties.
• Research problems, prepare necessary documentation (such as work distribution charts, flow charts, movement studies and process-and-operation charts); and apply other appropriate analytical methods in order to develop the information needed to evaluate current operations, determine if existing processes could be enhanced, or identify operational needs.
• Evaluate on a continuous basis the results of analyses to be used by the department to ensure they meet business needs by identifying redundancies, unnecessary or wasteful procedures, inappropriate methods, inefficient equipment and defining other procedural or operational problems to develop plans for revising or creating new solutions.
• Provide initial and ongoing instruction and expertise in the use of line of business and other county, state, or collaboratively operated systems.
• Assist in designing new or improved solutions by establishing a time frame for a scoping phase, design concept or project to be completed, setting priorities for work to be done including proposing work distribution plans, investigating and determining the feasibility of changing procedures through the use of electronic or other means; assist in the preparation for applications testing, and/or developing other plans to revise or create new solutions of maximal efficiency; and prepare and present information appropriately to affected parties.
• Prepare reports on the analysis, evaluation, design or implementation of systems as required; build, run and modify data reports via query or other tools.
• Implement plans for new or revised systems or solutions by planning, scheduling, and coordinating related activities, which may include managing system access and backup to line of business applications; may act as system administrator for line of business applications.
• Identify department training needs; develop and update training plans and curricula; plan and execute recurring training programs for new and current employees including preparing and updating training guides and job aids, as needed.
• Analyze requirements for and design methods of transfer and manipulation of electronic data; prepare reports on the analysis, evaluation, design or implementation of systems as required; build, run and modify reports to be used with query or other tools.
• Design new or improved solutions by establishing a time frame for a scoping phase, design concept or project to be completed, setting priorities for work to be done including proposing work distribution plans, investigating and determining the feasibility of changing procedures through the use of electronic or other means, and/or developing other plans to revise or create new solutions of maximal efficiency; conduct applications testing and prepare and present information appropriately to affected parties.
• Identify and coordinate department training needs, develop and update training plans and curricula; plan and execute recurring training programs for new and current employees, ensuring preparation and update of training guides and job aids occur.
• Act as project leader on designated projects by directing and coordinating the activities of other staff involved in analysis, evaluation, design and implementation.

Benefits

• Flexible workplace designation allowing for full-time in-office or a flex schedule with at least two days per week in office and other days remote-first.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level