Management Analyst III

DeKalb County•Decatur, GA

18h•$119,380,000 - $191,339,882•Onsite

About The Position

This vacancy is in the Solid Waste Management Division. The Management Analyst III conducts operational research, productivity analyses, and management studies to assist in managing departmental operations, programs, and services. This role involves compiling and monitoring administrative and statistical data, researching information, analyzing data to identify trends, and preparing reports. The analyst makes recommendations for changes in policies and procedures to improve operations, enhance service responsiveness, and optimize resource utilization. Additionally, the position performs financial reviews and analyses, monitors expenditures and financial reports, conducts cost analyses, and participates in budget development. The role also coordinates special projects, oversees contractors and consultants, assists with strategic planning, administers grants, responds to public inquiries, and represents the department at various meetings and events.

Requirements

Bachelor's degree in Public/Business Administration, a field related to assigned operation, or equivalent technical experience and certification
Five years of progressively responsible experience in area of assignment
Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Nice To Haves

Experience in municipal revenue administration, customer service, auditing, or solid waste/sanitation operations.
Knowledge of commercial and residential waste collection programs, recycling services, disposal regulations, and rate structures.
Business-to-business (B2B) sales experience, including territory management, customer relationship management, and identifying opportunities to expand commercial services.
Experience managing commercial customer accounts, negotiating service agreements, reviewing billing and contract rates, and recommending appropriate service solutions.
Experience conducting waste stream assessments, operational or financial audits, maintaining detailed financial records, and preparing comprehensive analytical reports for management.

Responsibilities

Conducts operational research, productivity analyses and management studies to assist in the management of departmental operations, programs, and services.
Compiles and/or monitors various administrative and statistical data pertaining to divisional operations; researches information pertinent to task or project; analyzes data and identifies trends; prepares or generates reports.
Makes recommendations for changes in policies and procedures to improve operations, provide more responsive service, and/or optimize the use of resources.
Develops recommendations for changes in departmental policies and procedures.
Provides technical assistance and information to management to aid decision making.
Performs financial reviews and analyses for the department; compiles and evaluates operational data and cost histories.
Monitors and reviews billing activities, expenditures, and financial reports; conducts detailed cost analysis.
Makes recommendations to improve cost and operational effectiveness.
Participates in budget development.
Coordinates special projects for the department, including the planning, design, implementation, and evaluation of moderate construction/maintenance projects, management studies, introduction of new programs, and various professional services.
Assists in defining the scope of the project; identifies and recommends proper allocation of financial, material, and human resources committed to the project.
Formulates solutions and resolves problems; facilitates implementation of the project; and provides administrative support to the project as needed.
Oversees professional contractors and/or consultants providing services for projects.
Participates in the evaluation and selection of contractors/consultants.
Interfaces with and monitors the contractor's/consultants to ensure timely and quality completion of project.
Facilitates cooperation with the project throughout the organization; and provides information and support as needed.
Assists the department managers with strategic and long-range planning for departmental operations.
Participates in planning efforts at the local and regional level.
Keeps Director apprised of developments at the state and federal level that impact the department.
Monitors pending legislation for impact on operations; and oversees compliance with new legislation.
Administers grants for various state and federally funded programs.
Compiles and submits grant applications; researches funding sources and program opportunities.
Assists departments with grant activities; and monitors and ensures compliance with all requirements for awarded grants.
Responds to complaints and questions related to County or department operations, activities, or other issues.
Provides information, researches problems, and initiates problem resolution.
Works with supervisors and managers to ensure effective coordination and cooperation across units.
Represents the director and department at various meetings, functions, and events.
Serves as a liaison to various civic or governmental organizations and committees, task forces, boards, and commissions.
Confers regularly with officials from the state, authorities, and commissions.
Provides information about departmental operations.
Participates in discussions and decisions.
Keeps the director apprised of activities.