Management Analyst III

County of Monterey•Salinas, CA

3d•Onsite

About The Position

Monterey County Health Department’s Behavioral Health Bureau is seeking applicants for a Management Analyst III position, which functions as a Revenue Cycle Manager/Claims Billing Manager. The Management Analyst III will be responsible for the billing of Medi-Cal, Medicare, private insurance and consumers for the Behavioral Health Bureau. This position coordinates the daily activities of the Mental Health Services and Substance Use Treatment Accounts Receivable/Billing Unit/Revenue Cycle Management Unit, comprised of seven staff, which is responsible for billing approximately $120 million annually in services and for assisting clients in applying for Medi-Cal and Covered California benefits. The Management Analyst III directly supervises a Supervising Patient Account Representative, and a Departmental Information Systems Specialist; researches, interprets, and implements complex state and federal policies and regulations, monitors insurance claim billings; approves Medi-Cal and Medicare electronic claims; and troubleshoots errors related to the billing process. In addition, the Management Analyst III will act as a conduit between billing operations, program staff, and IT to troubleshoot issues or develop new reports or analyses. The County of Monterey’s Health Department, Emergency Medical Services (EMS) Bureau is seeking applicants for a Management Analyst III position. The EMS Bureau is responsible for EMS system coordination, medical oversight, and coordination of the delivery of emergency medical services by provider organizations in Monterey County. The position is a full-time regular status position that reports to the EMS Bureau Chief. The Management Analyst III will be responsible for providing direct supervision to the EMS Bureau’s team of five EMS Analysts. The position plans, implements, and evaluates the EMS System; implements advanced life support and basic life support systems; establishes policies and protocols to assure medical control of the EMS system; designates receiving hospitals, base hospitals, and specialty care services; manages EMS Quality Improvement (QI) Programs; authorizes prehospital (EMT and Paramedic) training programs; coordinates Multi-Casualty Incidents (MCI) response and engages in medical disaster preparedness; and organizes EMS dispatch and communication standards, including medical dispatch protocols. The ideal candidate should possess exceptional verbal and written communication skills; demonstrate the ability to develop, interpret and apply complex regulations and policies to the specific assignment; and experience in planning, organizing, supervising, and evaluating the work of subordinate staff, directly or through subordinate supervisors. The County of Monterey is committed to honoring the service and sacrifice of veterans and eligible military spouses and awards veterans’ preference points for this recruitment. To learn more about the eligibility requirements and the process, be sure to read the Hiring Preference for Veterans and Eligible Military Spouses section located towards the end of this job flier. The Eligible List established by this recruitment process will be used to fill current and future vacancies, both regular and temporary, as they arise. This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines.

Requirements

Principles and practices of management and supervision.
Principles of mathematical and statistical analysis, preparation and presentation.
Research techniques.
Principles and practices of public and/or business administration.
Report writing.
Internal and external operations, functions and resources related to the assignment.
Manage analytical and administrative support services.
Supervise management, professional, support and technical staff.
Analyze and interpret a wide variety of complex data and information.
Conduct comprehensive and in depth research.
Identify issues, options and projected outcomes and make recommendations.
Prepare and present written and oral reports.
Interpret and apply codes, regulations, laws policies, procedures and guidelines.
Coordinate a wide variety of activities.
Work independently and in a timely fashion.
Communicate effectively orally and in writing.
Provide direction to others on projects and activities.
Work cooperatively and tactfully with others.
Bachelor's degree in business administration, public administration, social services, political science, education, or a related field.
Two years of experience performing administrative analytical duties which have provided some knowledge of the designated program or function.
Successfully complete a background check to include fingerprinting.
Possess and maintain a valid California Class C driver’s license or the ability to provide suitable transportation that is approved by the appointing authority.
Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency.

Nice To Haves

Ability to speak, read, and write effectively in English and Spanish

Responsibilities

May supervise support, technical, professional and Management Analyst staff or serve as lead to Management Analysts.
Analyzes, researches, gathers and interprets information on a wide variety of management matters such as budgets, legislation, programs, contracts and staffing.
Manages and provides administrative analytical staff support services for a major program or function.
Makes recommendations regarding policies, procedures, organization, operations, programs and other management-related areas.
Coordinates activities related to projects, programs and/or other areas being analyzed.
Interprets policies and procedures to department staff, County employees and external agencies and individuals.
Obtains data/information from internal and external departments and agencies in regard to areas being analyzed such as funding sources, interdepartmental activities, and programs.
Provides direction to internal and external parties on assigned projects and activities.
Prepares and presents written and oral reports on recommendations, data, impacts, options, strategies and conclusions that are based on analyses.
Implements and evaluates policies, procedures and programs related to the assignment.
Performs other related duties.
Researches, interprets and complies with local, state and federal codes, regulations, laws, policies, procedures and guidelines.
Responsible for the billing of Medi-Cal, Medicare, private insurance and consumers for the Behavioral Health Bureau.
Coordinates the daily activities of the Mental Health Services and Substance Use Treatment Accounts Receivable/Billing Unit/Revenue Cycle Management Unit, comprised of seven staff, which is responsible for billing approximately $120 million annually in services and for assisting clients in applying for Medi-Cal and Covered California benefits.
Directly supervises a Supervising Patient Account Representative, and a Departmental Information Systems Specialist.
Researches, interprets, and implements complex state and federal policies and regulations, monitors insurance claim billings; approves Medi-Cal and Medicare electronic claims; and troubleshoots errors related to the billing process.
Acts as a conduit between billing operations, program staff, and IT to troubleshoot issues or develop new reports or analyses.
Responsible for providing direct supervision to the EMS Bureau’s team of five EMS Analysts.
Plans, implements, and evaluates the EMS System; implements advanced life support and basic life support systems; establishes policies and protocols to assure medical control of the EMS system; designates receiving hospitals, base hospitals, and specialty care services; manages EMS Quality Improvement (QI) Programs; authorizes prehospital (EMT and Paramedic) training programs; coordinates Multi-Casualty Incidents (MCI) response and engages in medical disaster preparedness; and organizes EMS dispatch and communication standards, including medical dispatch protocols.