OCFS Reporting Analyst
About The Position
The Management Analyst II will work within the Office of Child and Family Services (OCFS) Data and Analytics Unit, supporting the management of social service programs and OCFS operations. The role provides monthly, quarterly, annual, and ad-hoc data and reporting to internal and external customers, DHHS executive management, the Maine State Legislature, and the federal government. The analyst works with program management to develop and distribute program data and reporting, and develops and supports management-level data and reporting used to evaluate OCFS practice-improvement measures. The position participates directly in state and federal audits and supports OCFS processes for meeting federal requirements. It receives and processes data requests in a timely manner, analyzes outcomes, and produces clear, concise reports. There are two vacancies in the Augusta office, with partial telework permitted with management approval.
Requirements
- Eight years of education, training, and/or experience analyzing, evaluating, and/or developing improvements to organizational and/or managerial systems, programs, and practices.
- Ability to ensure program integrity through consistent interpretation of policy, procedures, and regulations.
- Ability to complete multiple tasks in a fast-paced environment with minimal supervision.
- Professional integrity, self-organizational skills, leadership skills, effective decision-making, and communication skills.
- Demonstrated ability to analyze and produce data reports.
- Ability to communicate critical information clearly and effectively and manage consumer responses and feedback.
- Cover letter must address knowledge and use of information management systems, data sets, and reports; experience with information extracts and report production, including a sample report; and ability and experience gathering, assembling, calculating or analyzing data and drawing valid conclusions.
Nice To Haves
- Prior experience using PL/SQL, Salesforce, Einstein Analytics, and Tableau is preferred.
Responsibilities
- Provide a programmatic perspective in creating data sets for the Office of Child and Family Services.
- Produce, review, and audit required reporting within expected timelines.
- Review, revise, update, and develop OCFS management and performance-outcome reports.
- Produce, analyze, monitor, and audit child and family services and child protection data for OCFS, DHHS, other state departments, the Maine State Legislature, and federal partners.
- Collaborate with colleagues and partner agencies to collect and discuss performance data and feedback, identify problems, and support solutions that improve service-delivery quality.
- Monitor and report on program performance to ensure conformity with established policies and quality standards.
- Monitor and report on changes to federal requirements.
- Receive and process data requests, analyze data outcomes, and create clear and concise reports.
- Support state and federal audits and OCFS processes for meeting federal requirements.
Benefits
- 13 paid holidays and at least three weeks of annual vacation leave, with accrual increasing with service; overtime-exempt employees receive personal leave.
- 12 days of sick leave per year.
- State payment of 85%–95% of employee-only health insurance premiums, depending on salary.
- Health insurance premium credit that reduces employee-only premiums by 5%, subject to program requirements.
- State payment of 100% of employee-only dental insurance premiums.
- State contribution equivalent to 14.06% of employee pay toward MainePERS.
- Gym membership reimbursement of up to $40 per month.
- Health and dependent-care flexible spending accounts.
- Eligibility for Public Service Student Loan Forgiveness.
- Employee assistance program through the Living Resources Program.
- Six weeks of fully paid parental leave for employees welcoming a child, including non-birthing and adoptive parents; additional unpaid leave may be available under the Family and Medical Leave Act.
- Voluntary deferred compensation through a MaineSaves 457(b) account.
- Additional wellness benefits for state employees.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
