Management Analyst I

TX-HHSC-DSHS-DFPS•Austin, TX

5d•Hybrid

About The Position

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. The position is selected by and reports to the Operations Director of the Health and Human Services (HHS) Office of Inspector General (OIG). Position performs moderately complex (journey-level) professional organizational analysis work. Works under general supervision, with limited latitude for the use of initiative and independent judgment. Position will assist with training functions including but not limited to maintaining training records, compiling reports, submitting registrations for training courses, coordinating training locations, providing new employee orientation information to new hires, reviewing training material, and conducting studies and evaluations to determine training needs for OIG programs. The position will interact with all areas of the OIG, HHS divisions, other state agencies, and a variety of other stakeholders. This position participates in the development of policies, guidelines, procedures, and communication produced by the team. Performs other duties as assigned including coordinating and implementing organizational studies and evaluations, reviewing systems and procedures, assisting in project management, reviewing operations and procedures to assist management in operating more efficiently and effectively.

Requirements

Graduation from an accredited high school or equivalent.
A minimum of five years of experience with office management, business administration, or training, education and facilitation.
Experience using a personal computer and software such as Word, Excel, and Outlook.

Nice To Haves

Graduation from a four-year college or university is preferred.
Knowledge of health and human services programs, functions, and systems, including related local, state, and federal laws and regulations preferred.

Responsibilities

Maintains training records, compiles and presents reports, submits training registrations, coordinates training locations, provides new employee orientation information to new hires, reviews training material, and conducts studies and evaluations to determine training needs.
Develops, evaluates, and revises unit policies, procedures, and job aids.
Evaluates performance for compliance with program policies and procedures, statutes, rules, and regulations.
Makes recommendations to management for process improvements.
Collaborates and communicates professionally and effectively across business functions and with unit staff, project teams, OIG staff, and external stakeholders.
Produces clear, concise, and professional documents that adhere to organizational standards.
Performs other duties as assigned.
Keeps manager informed as required or as necessary.
Collects and analyzes data in areas such as workload, operational, and business practices.
Consults with management to initiate studies; identify priorities; and define study scope, purpose, objectives, time frames, and resource requirements.