Management Analyst, Associate

City of Richmond•Richmond, VA

2d•Onsite

About The Position

The City of Richmond Department of Public Utilities is seeking a qualified Management Analyst, Associate to provide professional support of programs, projects, or work units requiring a substantive knowledge of applicable policies, practices, and procedures to select and apply the most appropriate approach. This position may also serve as a lead worker, assigning work and monitoring work completion.

Requirements

Bachelor's degree in business/public administration or field related to assignment
Two years of paraprofessional experience in area related to assignment, such as assisting with program or project administration and management analysis
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification
General and special funds
Electronic databases and related software applications
Governmental accounting concepts
Intermediate to advanced level mathematics and statistics as applicable to appraisal measures and assessment ratio studies
Thorough knowledge of computer programs such as Microsoft Office Suite and Adobe Acrobat
Analyzing and aggregating data
Analyzing and interpreting manuals and operating procedures
Assisting with special projects and programs
Communicating with various internal and external departments effectively
Communicating results of analyses and recommendations professionally and effectively with senior management and peers
Conducting basic analyses
Developing manuals and operating procedures as necessary
Developing recommendations and reports
Gathering and compiling data
Maintaining records, data, and other information in department of focus
Performing various administrative duties such as answering phones, ordering supplies, etc.
Proofreading and editing
Preparing and submitting documents related to focus area
Working in a team environment
Customer service
Excellent oral and written communication
Multi-task
Organize
Plan
Prioritize
Problem solve
Manage time effectively

Nice To Haves

Five years of experience in an administrative professional role
Experience working with senior leadership team members

Responsibilities

Answering and directing citizen and customer inquiries
Providing administrative support to the administration team through regular verbal and written communication
Assisting the administrative team with daily office operations
Gathering, compiling, and analyzing data, and developing recommendations and reports
Composing and preparing a variety of documents
Assisting with updates to office manuals, policies, and procedures
Preparing, entering, and processing requisitions and paying invoices
Entering data into spreadsheets, maintaining accurate information, and updating and reviewing documents for electronic upload to the shared drive
Serving as a lead worker by delegating tasks and monitoring their completion