DSHS ESA Management Analyst 5

State of WashingtonMultiple Locations Statewide, WA
Hybrid

About The Position

The Department of Social and Health Services (DSHS) Division of Program Integrity (DPI) is looking for its newest Management Analyst 5. This is a fantastic opportunity for that analytical person who loves data. We know you’re out there, and we want you here with us! DPI is a critical part of continuous improvement, program integrity, and third-party proactive fraud prevention efforts within the agency. You’ll provide expert-level data analysis and technical assistance to the division’s management and collaborate with the division’s other technical data analyst positions regarding highly complex, multidimensional issues affecting agency-wide programs, policies, and program integrity initiatives. This position is challenging but rewarding. Your work will set the foundation for long-term compliance and consistent statewide implementation. You’ll also enjoy a terrific team environment with a leadership team that truly cares about you and the work you do. Please note: This position has been approved to work a flexible/hybrid schedule based on business needs. Travel may occasionally be required as the business needs arise.

Requirements

  • Bachelor’s degree in business administration, public administration, law, public health, health administration, or a related field.
  • Five years of demonstrated experience in two or more of the following areas: conducting research, analyzing policies, laws, rules, or regulations, conducting business analysis and developing requirements, leading business projects, managing business operations, business policy development, supervising.
  • Technical expertise: Builds and troubleshoots databases and data visualization systems using SQL, Access, Python, and Tableau.
  • Program expertise: Familiar with programs such as SNAP, TANF, and WorkFirst to understand how program rules and regulations connect to the data.
  • Familiar with quality control and management evaluation processes.
  • Analysis: Reviews large data sets to spot trends, find root causes, and forecast outcomes.
  • Communication: Explains complex data findings in plain language to people who aren't data experts.
  • Project leadership: Manages projects with real deadlines, often across teams or divisions.
  • Equity and cultural competence: Applies an equity lens to program integrity work, recognizing how policies and processes affect Washington's diverse communities differently, and works to remove barriers where they exist.

Responsibilities

  • Train Management Analyst 4s and other division staff on Microsoft Access, SQL databases, Python scripts, and Tableau.
  • Build and maintain database systems that collect and visualize program integrity data.
  • Design dashboards that help managers track performance and identify program anomalies.
  • Lead projects at the unit, division, or statewide level, including work that crosses administrations.
  • Analyze data to find trends, isolate root causes of errors, and recommend fixes.
  • Write reports that summarize findings for senior leaders inside and outside the division.
  • Support statistically valid sampling procedures used for SNAP, TANF, and WorkFirst performance databases.
  • Help prepare federal reports, including Payment Accuracy Rate Reports and Timeliness Reports.
  • Serve as the division's main point of contact for data extraction, manipulation, and visualization questions.
  • Act as a liaison with the Division of Information Technology on data systems and business operations.
  • Test and evaluate new Tableau features and system upgrades before they roll out.
  • Maintain compliance with IRS Publication 1075 rules for handling federal tax information.

Benefits

  • Fairness, access, and social justice commitment to work.
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