Management Analyst 3

State of Washington•Multiple Locations Statewide, WA

2d•Hybrid

About The Position

Management Analyst 3 Full Time | Permanent Location: Headquarters| Tumwater, WA Salary Range: $77,424 - $104,052 Annually This is a telework/hybrid eligible position. The candidate of choice may work from anywhere within the state of Washington with a reliable internet connection. However, employees will be required to commute to Department Headquarters on an as needed basis. This position is represented by the Teamsters 117 bargaining unit. Are you detail-oriented, analytical, and interested in the intersection of technology, information, and public service? As a Management Analyst 3 (MA3) within the Information Governance Unit, you’ll play an important role in protecting the Washington State Department of Corrections’ information, improving efficiency, and supporting the Department’s commitment to transparency and accountability. The Management Analyst 3 assists with the management and analysis of electronic records and information while helping develop strategic goals and recommendations to support Information Governance program compliance. You’ll perform critical electronic searches, including eDiscovery, to support the Department’s Public Records response and other information governance activities. In this role, you’ll serve as a consultant on unit-wide operations and performance, helping identify opportunities to improve processes, develop tools and strategies, and strengthen technical compliance. Your work will help mitigate organizational risk, increase efficiency, improve staff training, and ensure information is managed responsibly and effectively. Through thoughtful analysis, collaboration, and innovative problem-solving, you’ll help safeguard DOC resources and reputation while supporting an information governance program that strengthens the Department’s ability to serve its employees, partners, and communities. A completed application packet will include: A cover letter regarding your interest in this position with our agency A detailed resume Three professional references

Requirements

A demonstrated ability to independently research, analyze and make clear recommendations
Advanced level proficiency in MS Excel for data analysis
Experience including extracting large data sets, reviewing, prepping data, applying formulas and filters, and creating chart and graph visuals
A minimum of 1 year experience working with electronic records, search and retrieval
Experience includes searching for electronic files in various digital media, such as email, file servers, portable storage and other electronic systems
Familiarity with electronic system design/layout, systems/hardware
Ability to read and interpret request language, complex data, and technical documentation, completing projects on schedule and within specifications
Demonstrated ability to handle a high-volume workload under stress and time constraints while maintaining accuracy

Nice To Haves

Working knowledge/experience using current Microsoft eDiscovery (or another comparable eDiscovery tool)
Three years of experience conducting research and analyzing policies, laws, rules, or regulations or comparable combination of graduate education and experience
Knowledge and use of the Enterprise Vault and/or Exchange Online Archive.
Advanced-level proficiency with Microsoft SharePoint
A Bachelor's degree in a related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA), or foreign equivalent
Experience with technical assistance and/or software testing.
Experience creating or leading training for staff
Working knowledge or the legal requirements relating to litigation and/or public records compliance under RCW 42.56
Customer service and/or program support experience

Responsibilities

Serving as a technical resource to staff agency wide to facilitate agency compliance with public records requests, interagency requests, records and information management, and litigation discovery involving electronic records and information which could look like: Providing technical assistance to staff as needed in retrieving, storing and transferring electronic records and information Conducting daily search and retrieval of electronic information in its various formats (.pst’s, external drives, text messages, im’s, social media pages, portable drives, metadata, email, etc…)
Maintaining and updating electronic record and information specific trainings and presentations to provide to various levels of agency staff
Using software to apply audio and video redactions and exemptions
Conducting research and analysis in order to formulate recommendations regarding Information Governance statistics and trends to be used in developing strategic plans, goals and action plans including: Independently collecting and analyzing public records statistics, creating both weekly, monthly, and annual reports that outline public disclosure trends for reporting to agency executive leadership and external agencies
Analyzing agency recording retention behavior and trends and report on agency wide compliance and efficiency
Reviewing quarterly and annual litigation trends tied to public records requests
Updating and maintaining internal and external sites and systems to keep both the agency and the public educated and informed regarding DOC Information Governance policy and practice
Other duties as assigned