Managed Services Pre-Sales Lead

Nokia•Dallas, TX

1d•$144,928 - $200,000•Hybrid

About The Position

The Managed Service Pre-Sales Lead for Americas Region is responsible for driving the sales strategy across North America and Latin America. This role involves leading the Managed Services sales organization across CSP and Enterprise markets, driving new business, recurring revenue growth, strategic account expansion, and market development. The lead will own the end-to-end sales lifecycle from market strategy, opportunity development, and solution shaping through commercial negotiation, contract award, and transition to delivery. They will build executive-level customer relationships and position Managed Services as a strategic lever for operational transformation, cost optimization, service quality, and business agility. Collaboration with Services Delivery, Solution Architecture, Product, Engineering, Finance, Legal, and Customer Success is key to developing differentiated, profitable, and scalable Managed Services solutions. The role requires developing and executing the Managed Services go-to-market strategy, building and managing a strong pipeline of strategic opportunities, and leading complex Managed Services pursuits. Developing customer value propositions, business cases, and leading executive customer engagements and strategic workshops are also critical. Shaping commercial and operating models, driving expansion of existing accounts, and establishing sales governance are essential. Finally, ensuring effective handover of awarded contracts into delivery is a key responsibility.

Requirements

15+ years of progressive experience in Managed Services, services sales, outsourcing, telecommunications, IT services, cloud services, or related technology services.
Proven success leading complex Managed Services sales engagements with CSPs, Enterprise customers, or large technology organizations.
Demonstrated track record of securing significant, multi-year and recurring-revenue services contracts.
Experience leading complex pursuits from opportunity development through solutioning, commercial negotiation, contract award, and transition to delivery.
Strong understanding of Managed Services operating models, including NOC, network operations, field services, infrastructure operations, cloud/edge operations, automation, and SLA/KPI management.
Strong executive presence and demonstrated ability to influence C-suite and senior decision makers.
Strong commercial acumen across pricing, financial modeling, business cases, contract structures, margin, and risk.
Experience leading cross-functional teams across Sales, Solutioning, Delivery, Engineering, Product, Finance, and Operations.
Bachelor's degree in Business, Engineering, Computer Science, Telecommunications, or related discipline, or equivalent experience.
Willingness to travel 25–40% across the Americas.

Nice To Haves

Experience selling large-scale Managed Services, network outsourcing, infrastructure outsourcing, or technology transformation programs to Tier-1 CSPs or large Enterprise customers.
Proven experience securing multi-year Managed Services agreements with significant recurring revenue.
Experience expanding Managed Services across multiple service towers, geographies, or technologies.
Experience with emerging services including cloud, edge computing, private wireless, AI/automation, and network transformation.
Experience developing new Managed Services offerings or building a sales organization within a growth-stage, joint venture, or newly formed business.
Experience with outcome-based, consumption-based, gain-share, or other innovative Managed Services commercial models.

Responsibilities

Own sales performance across assigned markets, including bookings, revenue, recurring revenue, pipeline, gross margin, and customer growth.
Develop multi-year account growth strategies and prioritize resources toward high-value opportunities.
Partner with Finance and business leadership on pricing, business cases, deal economics, risk, and commercial approvals.
Track and improve key metrics including pipeline coverage, win rate, bookings, recurring revenue, margin, sales cycle, and customer retention/expansion.
Establish trusted relationships with C-suite and senior executives across CSP and Enterprise customers.
Position the organization as a strategic Managed Services partner rather than a transactional service provider.
Identify emerging opportunities across network transformation, cloud, edge, AI/automation, infrastructure modernization, and next-generation operations.
Represent the Managed Services portfolio with customers, partners, and industry stakeholders.