About The Position

At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients. Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Managed Services team, you will lead the delivery of exceptional accounting and reporting services across diverse client engagements. As a Manager, you will oversee operations, mentor team members, and uphold compliance with accounting standards while driving excellence in service delivery. This role presents a unique chance to enhance your leadership skills, collaborate with cross-functional teams, and contribute to client success through innovative solutions and process enhancements.

Requirements

  • Bachelor's Degree in Accounting & Finance
  • At least 5 years of experience

Nice To Haves

  • Certified Public Accountant (CPA) preferred
  • Experience in managed services or outsourced finance preferred
  • Proficiency in modern accounting or ERP systems
  • Demonstrating leadership in supervising and coaching teams
  • Excelling in analytical and problem-solving skills
  • Managing multiple clients and priorities effectively
  • Driving process improvements through automation and effectiveness
  • Supporting client communications and managing expectations
  • Familiarity with process improvement methodologies such as Lean or Six Sigma

Responsibilities

  • Lead the delivery of quality accounting and reporting services
  • Supervise daily operations and maintain compliance with accounting standards
  • Mentor and develop team members to enhance their skills
  • Collaborate with cross-functional teams to drive service excellence
  • Identify and implement innovative solutions for process improvements
  • Foster a culture of continuous learning and professional growth
  • Manage client relationships to secure satisfaction and success
  • Uphold the firm's standards of integrity and professionalism

Benefits

  • medical
  • dental
  • vision
  • 401k
  • holiday pay
  • vacation
  • personal and family sick leave
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