Managed IT Services Consultant

Cynet Systems • Monterey Park, CA

1d • Onsite

About The Position

This role involves providing comprehensive managed IT services, serving as the primary IT support resource for approximately 30 users. The consultant will manage help desk support, Microsoft 365 administration, cybersecurity, device management, system monitoring, backup and disaster recovery processes, and IT asset management. The position also includes strategic technology consulting, working closely with staff, the Contract Manager, and partner IT personnel to maintain a secure, reliable, and efficient technology environment. Ensuring compliance with Service Level Agreements (SLAs), coordinating with vendors, and handling documentation and reporting are key aspects of this role.

Requirements

• Minimum 3+ years of experience within the last five years supporting Microsoft Exchange, Microsoft Office 365, Microsoft 365, Microsoft Azure, System networking, and Cloud platforms.
• Strong experience with Windows administration and Microsoft 365 administration.
• Strong experience with cybersecurity operations and endpoint management.
• Experience with Help Desk support and SharePoint administration.
• Experience supporting hybrid and cloud-based environments.
• Ability to work independently and manage multiple priorities.
• Must successfully pass a background investigation and security review prior to assignment.
• Must maintain strict confidentiality of all organizational information.
• Must adhere to cybersecurity best practices and all applicable security policies.
• CompTIA Network+ certification.
• CompTIA Security+ certification.
• Strong verbal and written communication skills.
• Excellent communication and presentation skills.

Nice To Haves

• Microsoft Certified Administrator certifications.
• Microsoft Security certifications.
• Azure Administrator Associate.

Responsibilities

• Provide comprehensive managed IT services for the environment.
• Serve as the primary IT support resource for approximately 30 users.
• Manage help desk support and Microsoft 365 administration.
• Oversee cybersecurity, device management, and system monitoring.
• Manage backup and disaster recovery processes.
• Handle IT asset management and strategic technology consulting.
• Work closely with staff, the Contract Manager, and partner IT personnel to maintain a secure, reliable, and efficient technology environment.
• Ensure compliance with established Service Level Agreements (SLAs).
• Coordinate with vendors and handle documentation and reporting.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed