Managed Care Specialist / Legal Care Specialist

Indotronix International Corporation•Nashville, TN
•Hybrid

About The Position

Join a dynamic team as a Managed Care Specialist / Legal Care Specialist in Nashville, TN. This hybrid role offers a blend of remote and onsite work, providing flexibility while ensuring robust training and professional development. As a valued contributor, you’ll play a critical part in supporting legal care programs, collaborating with experienced professionals, and advancing your career within a supportive environment.

Requirements

  • Bachelor's or Associate degree required
  • 4-6 years’ experience with critical thinking, problem-solving, and effective communication
  • Proven proficiency with Microsoft Word, Excel, Outlook, PowerPoint, and SharePoint
  • Strong time management, note-taking, and email organization skills
  • Demonstrated ability to prioritize tasks and meet deadlines with minimal supervision
  • High attention to detail

Nice To Haves

  • Background in Paralegal studies
  • Experience in a legal environment
  • Customer service or call center background

Responsibilities

  • Assess eligibility for care programs for individuals and families
  • Coordinate and communicate schedules with internal and external clients
  • Conduct client interviews, gather information, and compile case data for attorney recommendations
  • Manage casework efficiently, ensuring timely documentation and case resolution
  • Perform legal research, analyze legal documents, and draft legal materials
  • Maintain accurate records and extract information from multiple databases
  • Actively participate in workgroup meetings and team discussions
  • Support leadership with special projects and tasks as needed

Benefits

  • Hybrid work model (onsite and remote)
  • Comprehensive, paid training (up to 6 weeks)
  • Opportunities for contract extension and career growth based on performance
  • Collaborative and supportive team culture in downtown Nashville
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