Managed Accounts Risk & Controls Specialist

MissionSquare • District of Columbia - Remote, DC

2d • $73,810 - $110,720 • Hybrid

About The Position

The Managed Accounts Risk & Controls Specialist is responsible for the fiduciary oversight, functional evaluation, and governance of MissionSquare’s GPAS platform and all managed account programs. The role ensures alignment with business strategy, regulatory expectations, and evolving fiduciary standards by conducting due‑diligence testing, analyzing risk and performance trends, documenting functional requirements, and strengthening operational controls. This position partners cross‑functionally and with third‑party vendors to future‑proof oversight practices, support regulatory readiness, and advance GPAS product capabilities. The Specialist also plays a key role in GPAS Committee governance and FCC response activities.

Requirements

• BA/BS or equivalent experience required.
• 3–5 years of experience in financial services, retirement plan administration, recordkeeping, wealth management, or technology‑enabled business environments.
• Experience conducting oversight, performing functional analysis, gathering requirements, or supporting fiduciary testing.
• Experience leading or supporting cross‑functional projects.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong analytical and conceptual thinking skills with the ability to interpret data, identify trends, assess risks, and recommend improvements.
• Knowledge of documentation standards and experience creating business requirements, process flows, test plans, or control frameworks.
• Strong relationship‑building, influence, and stakeholder facilitation skills with the ability to navigate cross‑functional teams.
• Strong written and verbal communication skills, including the ability to prepare governance materials and present findings clearly.
• Ability to manage competing priorities and produce accurate work within established timelines.
• Ability to work through ambiguity, evaluate evolving requirements, and identify process improvement opportunities.

Responsibilities

• Maintain and update GPAS oversight documentation, including governance procedures, fiduciary oversight frameworks, functional requirements, and process flows for all managed account programs.
• Conduct fiduciary due‑diligence testing across all in‑plan managed account programs, including test planning, execution, evaluation, and documentation of results to inform GPAS governance and compliance actions.
• Identify emerging and historical risk trends, perform root cause analysis, and recommend proactive, forward‑looking solutions to strengthen oversight and future‑proof the GPAS control environment.
• Perform functional and user acceptance testing (UAT) for system and process changes, including scenario development, test execution, defect management, and validation of vendor changes.
• Evaluate business processes and system workflows, identify functional gaps, control weaknesses, or inefficiencies, and recommend improvements grounded in risk insights and stakeholder input.
• Serve as the functional subject matter liaison between GPAS teams and third‑party vendors by interpreting business requirements, validating managed account functionality, and reviewing enhancement proposals.
• Define and document reporting and data requirements for fiduciary oversight, client and sponsor needs, proprietary initiatives, and internal reporting; ensure timely and accurate data through collaboration with vendors.
• Prepare materials and reporting for the GPAS Committee, including testing results, risk assessments, trend summaries, remediation updates, and compliance alignment documentation.
• Respond to FCC inquiries, providing validated documentation, testing results, risk summaries, and functional explanations in partnership with Compliance.
• Assess functional and risk impacts of proposed changes to GPAS processes, systems, or vendor models by performing cost/benefit evaluations, feasibility assessments, and risk analyses.
• Build and maintain strong working relationships across Product Strategy, Operations, IT, Compliance, Risk, Legal, and vendor partners to align requirements, oversight practices, and governance priorities.
• Participate in enterprise and departmental initiatives related to product development, system enhancements, fiduciary oversight enrichment, and regulatory readiness.
• Perform other duties as assigned.

Benefits

• Competitive Total Rewards package, including base pay, incentive programs, benefits, and a 401(k) plan with matching contributions
• Flexible and hybrid work schedules to support work-life balance
• Tuition reimbursement to support continued education
• Professional and career development opportunities, including courses and certifications
• Comprehensive wellness programs promoting physical, mental, and emotional health
• Volunteerism initiatives to encourage community engagement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level