Mammography Tracking Specialist

UnitedHealth Group•Everett, WA

7d•$16 - $29•Onsite

About The Position

Optum WA, (formerly The Everett Clinic) is seeking a Mammography Tracking Specialist to join our team in Everett, WA. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone. At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you’ll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Under general supervision, the Mammography Tracking Specialist will be responsible for managing and expediting the recommended follow up imaging of patients with abnormal results for the Mammography department. The Specialist will perform all mammography tracking functions.

Requirements

High school diploma, or GED

Nice To Haves

2+ years of experience in Radiology or a Women’s Imaging Practice
Prior mammography tracking experience
Working knowledge of computer skills to include Microsoft Office Word, Excel, and Power point
Working knowledge of MQSA and Women’s Imaging exams
Working knowledge of medical terminology
Knowledge of Radiology procedures
Familiarity with pathology reports and Imaging reports
Excellent verbal communication, organizational, and problem-solving skills
Attention to detail, and comfortable speaking over the phone with patients under sometimes stressful circumstances in a professional manner
Skills in establishing and maintaining effective working relationships with patients, medical staff, and the public

Responsibilities

Generates, mails, and tracks mammography letters, including undeliverable mail
Answers inbound and makes outbound patient phone calls
Enters data into the Epic patient chart, enters and maintains information and generates reports
Retrieves pathology reports, tracks abnormal mammograms
Enters orders and does some scheduling and rescheduling of exams
Copies patient records onto discs or faxes paperwork
Communicates with technologists, physicians, and clinical staff
Contacts outside facilities to retrieve patient records
Maintains all necessary records and data entry into the Mammography Tracking System.
Tracks all abnormal mammograms into the Epic system per MQSA regulations
Maintains organized detailed records for inspection.
Obtains and enters accurate health history from the patient
Fosters excellent working relationships with patients, coworkers, radiologists, physicians, and other departments
Reports all patient feedback to Mammography Supervisor
Works with the technologist staff on projects as needed
Maintains a neat, clean, and organized work area
Assists with daily operations of the mammography department as needed
Maintains supply inventories in work area
Reports software failures to IT, communicates information to coworkers using heat ticket log and email
Promote a positive and productive work environment by acting in a courteous and respectful manner toward fellow employees, physicians, and patients
Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor
Performs all duties in a manner which promotes and supports the Core Values and Compact of The Everett Clinic
Integrates Lean principles, practices and tools to improve operational efficiency, reduce costs and increase customer satisfaction
Frequently must follow written and oral instructions as well as complete routine tasks independently
Completes annual compliance training on HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signs Agreements
Ensures confidentiality of patient information following HIPAA guidelines and TEC policies
Attends training to meet requirements of the job position and as needed or mandated by TEC policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I and other state/federal regulations
Has regular and predictable attendance
Performs other duties as assigned