Mammography Tracking Coordinator

RadNet • Owings Mills, MD

6d

About The Position

The Mammography Tracking Coordinator performs mammography tracking functions, including generating, tracking, and mailing patient result letters; following up on undeliverable addresses; maintaining statistical information and reports; retrieving and entering pathology reports and information for abnormal mammography exams; and assisting with call-backs to retrieve non-located mammography files. The role also involves maintaining records in the Mammography Tracking System and safeguarding patient health information, property, medications, and financial information in accordance with company policies and legal requirements.

The coordinator is expected to provide professional, respectful, and responsive service to patients, families, coworkers, vendors, and referring physicians. The position requires sound judgment, effective communication, strong organization and attention to detail, and the ability to prioritize tasks in a fast-paced environment.

Requirements

• High school diploma or GED.
• Intermediate or advanced computer skills.
• Strong multitasking and communication skills.
• Strong attention to detail and organizational skills.
• Genuine commitment to customer service, sound judgment, and professionalism.
• Effective, professional communication and interpersonal skills, with respect for patients, vendors, and referring physicians.
• Ability to prioritize work using a structured approach and thrive in a fast-paced environment.

Nice To Haves

• Knowledge of medical terminology.

Responsibilities

• Generate, track, and mail patient mammography result letters.
• Follow up on undeliverable addresses and maintain statistical information and reports.
• Retrieve and enter pathology reports and information for abnormal mammography exams.
• Assist with non-located call-backs to retrieve mammography files.
• Enter and maintain records in the Mammography Tracking System.
• Safeguard patient property and patient health information.
• Safeguard on-site medications according to company policies, procedures, and legal requirements.
• Respect company property, including cash and patient financial information held on site or in patient portals.
• Maintain professional behavior and respond to the needs of patients and coworkers.
• Respect patient boundaries and cultural sensitivities.
• Interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Establish and maintain cooperative working relationships.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Health Savings Accounts with employer funding.
• Wellness dollars.
• 401(k) employer match.
• Free imaging services at any company imaging center for the employee and immediate family.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED