Mall Security Supervisor

GardaWorld•Roanoke, VA

1d•Onsite

About The Position

GardaWorld Security Services is Now Hiring a Mall Security Guard! This role has a high focus on customer service since you will be working with people on all shifts, in a shopping center environment. GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe. In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

Requirements

MUST HAVE VALID DRIVER'S LICENSE AND CLEAN DRIVING RECORD
Be authorized to work in the U.S.
Be able to provide documentation of High School Diploma or GED
Be able to ace (and pass) an extensive screening process
Exceptional customer service skills
Proficient in basic phone & computer skills
You have a state license if required

Nice To Haves

If you have Security, Military, Law Enforcement experience – even better!

Responsibilities

Ensure that GardaWorld Security core values are integrated into and throughout all business practices.
Supervise the day-to-day security service provided to the facility and ensure service is of the highest standards – capable of representing GardaWorld as the premier provider of security services in the industry.
Assist in the development and implementation of staffing schedules, payroll, and other reports.
Ensure that operational logs, records and post orders are maintained appropriately.
Develop and maintain effective relationships with client and employees and serve as the liaison between GardaWorld, our client, and our assigned staff.
Assist in the selection, orientation, training, and continual development of staff assigned to the account.
Maintain goal of zero safety incidents, while at the same time managing a robust safety culture and a robust safety program that is appropriate to the operating environments.
Regularly review security officer schedules and staffing levels to identify opportunities for improvement of security operations, decreased risk, and reduced cost where possible.
Be ready to respond to any operational emergency and insure timely response, timely and efficient communications and accurate reporting.
Immediate responsibility to direct, supervise, and support site officers.
Recommend, nominate, and distribute rewards and recognition.
Responsible for corrective action and discipline of subordinate officers (up to formal warnings) and recommending and participating in other disciplinary decisions up to and including termination.
Supervise & manage employees at your assigned job site.
Maintain a healthy, professional relationship with our client at the assigned site.
Exercise independent judgement and sound decision making in performing all duties.
Additional duties as assigned.