Makerspace Associate

St Tammany Parish Library•Madisonville, LA

3d•Onsite

About The Position

Under the supervision of the Branch Manager and reporting to the Makerspace Manager, the Makerspace Associate supports the daily operations of the Makerspace. The Associate assists patrons with high- and low-tech equipment, provides instruction and program support, and helps maintain a welcoming, organized, and creative environment. The role includes equipment and software assistance, processing 3D print orders, maintaining supplies, preparing programs, and following Makerspace and Library policies. The position requires closing the Makerspace three nights a week and working alternating weekend shifts.

Requirements

High school diploma or equivalent.
Valid driver’s license.
Dedication to modeling and prioritizing safe equipment use and techniques.
Aptitude to learn and teach 2D and 3D design, use of Makerspace and creative equipment, and applicable software.
Strong written and oral communication skills with individuals and groups across varied levels of technological knowledge and experience.
Ability to follow library rules, regulations, and practices and to use resourcefulness, tact, and courtesy when dealing with library patrons.
Detail-oriented with demonstrated organizational ability, including the ability to manage multiple tasks, schedules, and deadlines.
Ability to understand and carry out oral and written instructions.
Strong interpersonal skills, including the ability to establish and maintain effective working relationships with library staff and patrons.
Willingness to learn new skills and work in a highly variable role under established procedures.
Ability to handle a constantly changing workflow, multitask during busy times, and exercise patience and professionalism in stressful situations.
Ability to lift at least 25 pounds, push, bend, and reach as needed.
Physical stamina to sit or stand for extended periods.

Nice To Haves

Experience working with creative technology or Makerspace equipment.
Experience working in library services or with the general public.

Responsibilities

Assist with daily operations of the Makerspace.
Maintain a welcoming, organized, and creative environment for patrons.
Follow established safety and health procedures and ensure safe use of Makerspace tools and equipment.
Occasionally instruct patrons and staff one-on-one and in groups during structured programs, open lab hours, and scheduled appointments as assigned.
Guide and support patrons with project ideas, basic troubleshooting, and technical skills using Makerspace equipment and software.
Assist patrons with setting up and properly using Makerspace equipment and software according to established procedures.
Receive, prepare, run, and complete patron 3D print orders.
Collect fees for supplies.
Assist with compiling Makerspace statistics.
Monitor supply levels and inform the Makerspace Manager when supplies need replenishment.
Perform basic troubleshooting, cleaning, and routine maintenance of Makerspace equipment and software.
Report equipment problems to the Makerspace Manager.
Assist with preparing program materials, sample projects, equipment, and work areas for Makerspace programs and activities.
Perform opening and closing procedures for the Makerspace.
Close the Makerspace three nights a week and work alternating weekend shifts.
Ensure Library policies are followed, with particular attention to Makerspace policies and procedures.