Make Ready

RPM Living•San Antonio, TX
•Onsite

About The Position

The Make Ready is responsible for efficiently and promptly preparing vacant apartment units for re-leasing while meeting established quality standards. The role completes unit turns and necessary repairs and improvements before residents move in, following a make-ready checklist and supervisor or manager direction. The position also helps maintain property curb appeal, manages supplies and equipment, follows safety requirements, and provides respectful, timely customer service.

Requirements

  • A flexible schedule is required, including weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs.
  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • Ability to push or pull items and reach overhead, as required.
  • Ability to bend, stoop, or kneel, as required.
  • Hand and finger dexterity and the ability to grasp tools.
  • Ability to see well enough to perform inspections and read computer screens.
  • Ability to hear and understand verbal communications in person and over the phone or computer.
  • Ability to occasionally lift or carry items weighing up to 25 pounds.
  • Ability to operate a computer, keyboard, mouse, and other office equipment.

Nice To Haves

  • A valid driver’s license is preferred.

Responsibilities

  • Follow the make-ready checklist to complete repairs and improvements to apartment homes before resident move-in, as directed by a supervisor or manager.
  • Inspect sheetrock and make repairs; caulk and seal windows, sinks, toilets, bathtubs, and showers; and perform touch-up painting.
  • Maintain an inventory of supplies and equipment needed for make-ready tasks.
  • Control expenses by repairing parts instead of replacing them when possible and using supplies responsibly.
  • Help maintain property curb appeal by picking up trash, pressure-washing, performing general cleaning, and painting as needed.
  • Follow safety and risk-management policies, participate in safety meetings and OSHA training, comply with applicable safety requirements, and promptly and accurately report accidents and incidents.
  • Provide respectful, efficient, and responsive customer service to residents and others.
  • Perform other duties as assigned.

Benefits

  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Paid time off, floating holidays, and volunteer days.
  • Discounted perks, including Costco membership, movie tickets, health and wellness, entertainment, and travel discounts.
  • Weekly pay for associates working onsite at an apartment community.
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