Make Ready Technician

UDR - Opening Doors to your future • Brandon, FL

5d • Onsite

About The Position

UDR, Inc. is seeking a Make Ready Technician to join our team at Cambridge Woods and Lakewood Place, our apartment communities located in Tampa, FL. This role is an opportunity to deliver first-class service, achieve customer happiness, and resident retention. As a Maintenance Technician, every day is an opportunity to craft an amazing customer experience and provide satisfying solutions to customers, acting as a "Care Hero" to save the customer's day.

Requirements

• Maintenance experience in the multi-family, hospitality or similar industry
• Competency in residential plumbing, electrical, appliance repair, painting and drywall
• Customer service experience
• Proficient in the use of modern technology, especially computers and smartphones
• Valid driver’s license and rotating on-call responsibility required

Nice To Haves

• Knowledge of and experience in HVAC and carpentry a plus
• High school or equivalent preferred
• EPA Type II or Universal certification preferred

Responsibilities

• Respond to common area and resident requests for maintenance and service by taking appropriate action to repair and/or restore service within the quality and time standards established by the organization.
• Maintain the overall appearance and cleanliness of the community as assigned including grounds, amenities, building exteriors, market ready units, interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots and other buildings and common areas are free of debris, trash, graffiti, and other items which affect the appearance of the community. All deficiencies and or risk management safety issues are reported immediately.
• Ensure that apartments are ready for occupancy as directed by the Service Manager. May be required to perform various tasks and as needed including electrical, HVAC, plumbing, carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs, as well as carpet cleaning, painting, and overall apartment cleaning or other activities as necessary or as directed.
• Maintain tools, equipment, and workspace and ensure they are organized and in proper working order, request replacements as necessary, and assist in stocking the inventory.
• Provide superior customer service to internal and external customers.
• Comply with all Company policies and procedures related to employment.
• Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
• Perform other duties as assigned or as necessary.

Benefits

• Comprehensive benefit package
• Apartment rental discount
• Company matched 401(k)
• Vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year)
• Company observed holidays
• Discounts to live in our best-in-class communities
• Tuition reimbursement
• Company sponsored events
• Community service days
• Annual President's Club held in Las Vegas
• Medical, Dental, Vision Plans
• Lifestyle Flexible Spending Account
• Medical Flexible Spending Account
• Dependent Care Spending Account
• Supplemental Term Life Insurance
• Voluntary Cancer Insurance
• Supplemental Short-Term Disability Insurance / AD&D Insurance
• Voluntary Long Term Care Insurance
• 401(k) Plan with company match
• Rent Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED