Maitre D'
USHG•New York, NY
•$11•Onsite
About The Position
The Maitre D’ role is a vital member of the Service team, overseeing the flow of bookings to the restaurant, initial hospitality when arriving and booking reservations, and a warm goodbye. The Maitre D’ has a firm grasp on what is happening in all parts of the restaurant at all times during service to seat and fill the restaurant in such a way that maximizes the restaurant and supports the dining room and kitchen teams so that they can fulfil their roles with excellence.
Requirements
- 2+ years in a guest-facing restaurant role
- A passion for guest experience and hospitality
- English fluency and additional languages preferred, but not required
- Ability to stand or walk for long periods of time
Responsibilities
- Consistently support a culture of Enlightened Hospitality
- Create a welcoming and hospitable environment for guests whether in person or over the phone
- Quote accurate wait times while “finding the yes” for all guests
- Act as a liaison between the guest, management, service staff and kitchen and communicate accordingly
- Work with efficiency and a sense of urgency while remaining composed
- Demonstrate an understanding of reservations booking strategies
- Coordinate with management to “build the book” and boost cover counts while taking into consideration both the needs of the business and the needs of our guests
Benefits
- Hourly rate of $11.35/hour plus tips
- Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
- Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
- Generous paid time off and paid parental leave
- A matched 401(k) plan
- Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
- Access to the USHG HUGS Employee Relief Fund
- A 51% dining discount across the entire USHG family of restaurants
- Pre-tax commuter benefits for transit and parking
- Opportunities for learning, mentorship, and collaboration
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
