Maintenance

Marriott•Portland, OR

1d•Onsite

About The Position

This role involves responding to and attending to guest repair requests. Responsibilities include fixing minor plumbing issues such as unclogging drains, plunging toilets, and repairing leaky spigots and faucets. The position also entails performing miscellaneous minor repairs like tightening loose toilet seats, changing light bulbs, and patching holes in walls. Additionally, the role requires performing preventative maintenance on tools and equipment, including cleaning and lubrication, and maintaining daily logs of operation, maintenance, and safety activities. Communication with guests/customers may be necessary to resolve maintenance issues. The role also requires adherence to all company and safety/security policies and procedures, reporting of maintenance problems, safety hazards, accidents, or injuries, and completion of safety training and certifications. Ensuring a clean and professional appearance, maintaining confidentiality, and protecting company assets are also key. The position involves welcoming and acknowledging guests according to company standards, anticipating and addressing guest service needs, and assisting individuals with disabilities. Clear and professional communication, developing positive working relationships, and listening and responding appropriately to employee concerns are expected. Quality expectations and standards must be met. Physical requirements include reaching overhead and below the knees, bending, twisting, pulling, and stooping. Visual inspection of tools, equipment, or machines is necessary. The role requires moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 50 pounds without assistance. Moving up and down stairs, service ramps, and/or ladders, and grasping, turning, and manipulating objects of varying size and weight are also part of the job. Other reasonable job duties as requested by Supervisors may be assigned.

Requirements

High school diploma or G.E.D. equivalent.
At least 2 years of related work experience.
No supervisory experience.

Nice To Haves

None

Responsibilities

Respond and attend to guest repair requests.
Fix minor plumbing problems such as unclogging drains, plunging toilets, and repairing leaky spigots and faucets.
Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls.
Perform preventative maintenance on tools and equipment, including cleaning and lubrication.
Maintain daily logs of operation, maintenance, and safety activities.
Communicate with guests/customers when necessary to resolve maintenance issues.
Follow all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Assist individuals with disabilities.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others.
Listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Visually inspect tools, equipment, or machines.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
Move up and down stairs, service ramps, and/or ladder.
Grasp, turn, and manipulate objects of varying size and weight.
Perform other reasonable job duties as requested by Supervisors.