Maintenance Utility Tech

RJW Logistics Group•Joliet, IL

About The Position

The Maintenance Utility Tech assists the Maintenance Safety Manager with vendors and the RJW Transport contract mechanic and maintains company equipment. The position reports to the Maintenance Manager. The role requires strong customer service, communication, organization, time management, and problem-solving skills, along with the ability to work independently and handle difficult situations. The employee must be available for after-hours emergency calls and work a flexible schedule that may include weekends, evenings, and holidays. The position requires experience in maintenance, plumbing, electrical work, and appliance repairs, as well as a valid Illinois driver’s license and a high school diploma or equivalent. Employees must be able to communicate, read, and write in English; use business operating systems, internet, word-processing, and spreadsheet software; and apply basic mathematics and practical reasoning. The job involves occasional lifting or moving of up to 75 pounds, frequent standing and walking, and the ability to work more than eight continuous hours when required. Work is regularly performed in an indoor or office environment, with occasional exposure to moving mechanical parts and fumes or airborne particles.

Requirements

  • At least 2 years of maintenance experience.
  • At least 2 years of plumbing experience.
  • At least 2 years of electrical experience.
  • At least 2 years of appliance repair experience.
  • Valid Illinois driver’s license.
  • High school diploma or equivalent.
  • Ability to communicate, read, write, and speak English.
  • General computer knowledge, including business operating systems, internet, word-processing, and spreadsheet software.
  • Strong attention to detail, organization, time management, problem-solving, communication, and people skills.
  • Superior customer service skills, including the ability to manage difficult customers or situations.
  • Ability to work independently and a flexible schedule, including weekends, evenings, and holidays.
  • Ability to be on call for after-hours emergencies.
  • Ability to read, analyze, and interpret business and technical materials and governmental regulations; write reports, correspondence, and procedure manuals; and present information effectively.
  • Ability to perform arithmetic calculations and interpret bar graphs.
  • Ability to solve practical problems, interpret written, oral, diagram, or schedule instructions, and determine root causes and corrective actions.
  • Ability to occasionally lift or move up to 75 pounds and work more than eight continuous hours when required.
  • Ability to activate phone systems using keyboards and buttons, speak clearly over telephones, and communicate comfortably in front of others.
  • Ability to maintain accuracy and concentration on multiple tasks in stressful situations.
  • Ability to discern visual images on various media with 20/20 corrected vision.
  • Must be in sound physical health as determined by a certified licensed physician, with no evidence of controlled-substance use.

Responsibilities

  • Assist the Maintenance Safety Manager with vendors and the RJW Transport contract mechanic.
  • Maintain all company equipment.
  • Respond to after-hours emergencies when on call.
  • Identify the root cause of problems and determine corrective action.
  • Perform other duties as assigned by a supervisor or manager.

Benefits

  • 401(k) and 401(k) matching
  • Medical, dental, and vision insurance
  • Employee discount
  • Flexible spending account
  • Health savings account
  • Paid time off and sick days
  • Short- and long-term disability insurance
  • Accidental and critical illness insurance
  • Employee Ownership Program, with yearly share allocations based on salary while employed
  • Attendance incentive bonus up to $2,400
  • Referral bonus up to $500 per referral
  • Hiring bonus up to $1,000
  • Step increase program for material handlers: $0.50 increases after 90 and 180 days
  • Additional hourly premiums for certified or qualified forklift, walkie rider, cherry picker, and reach truck drivers
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