Maintenance Technician - The Haven Athens

Landmark Properties•Athens, GA

About The Position

The Maintenance Technician assists with the community maintenance program and helps preserve the value of the property. The role supports the upkeep of the community’s interior and exterior physical condition and requires a customer-service-driven team player. The position reports to the Maintenance Supervisor and has no direct reports. Responsibilities include supporting property maintenance operations and repairs, monitoring parts and supplies, performing preventative maintenance, conducting daily inspections, maintaining a clean and OSHA-approved work environment, and following company policies and procedures. The technician also supports resident service, timely completion of service requests, community events, and the organization and implementation of a successful turn. Weekend and after-hours availability is required for emergency calls. The technician helps communicate and enforce safety, emergency, and fire evacuation procedures; identifies and addresses safety and security risks; documents and addresses resident conduct that violates the law or lease agreement; and reports property-condition issues to the Maintenance Supervisor and Community Manager. The work environment may occasionally involve moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outdoor weather conditions. Noise is usually moderate. The role frequently involves standing, walking, sitting, using hands, reaching, climbing or balancing, stooping, kneeling, crouching or crawling, and talking or hearing. Occasional lifting or moving of up to 50 pounds is required.

Requirements

  • Two years’ experience with electrical, plumbing, and appliance repair.
  • Excellent communication and people skills.

Nice To Haves

  • HVAC certification.
  • Computer literacy.

Responsibilities

  • Maintain a clean, professional, and OSHA-approved work environment.
  • Assist with maintenance operations and property repairs.
  • Assist with monitoring inventory of parts and supplies.
  • Perform preventative maintenance.
  • Report time and attendance.
  • Conduct daily inspections of the community.
  • Understand and follow Landmark Properties policies and procedures.
  • Protect the confidentiality of resident and company information.
  • Understand residents’ needs and expectations and work to exceed them.
  • Help develop a sense of community among residents and staff.
  • Maintain active and effective communication with residents and parents.
  • Help maintain a positive community environment and encourage participation in events and activities.
  • Assist the Maintenance Supervisor with organizing and implementing a successful turn.
  • Ensure service requests are completed in a timely manner.
  • Be available on weekends and after hours for emergency calls.
  • Understand, communicate, and enforce community safety, emergency, and fire evacuation policies and procedures, providing emergency response and referral services and resources.
  • Document and address resident behaviors that violate the law or community lease agreement.
  • Identify and address safety and security risks.
  • Inspect the physical condition of the property and report problems to the Maintenance Supervisor and Community Manager.
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