Maintenance Technician

Directions Credit Union•Toledo, OH

16d•Onsite

About The Position

The Maintenance Technician is responsible for the maintenance, safety, security, and operation of Directions Credit Union’s facilities. This role oversees preventative maintenance, vendor relationships, facility projects, and capital improvements while ensuring all locations remain safe, efficient, and welcoming for members and employees. The primary purpose of this position is to assist Directions Credit Union to deliver on its mission: to be a strong, growing, member-focused financial partner providing value-added services and developing financial confidence in our members and our communities. To achieve this mission, the position must deliver on our core values: We will be inclusive, community focused, ethical, innovative, and focused on teamwork to help our members succeed. You will do this by living out our core values in every service contact to both internal and external members.

Requirements

Ability to solve problems by identifying all facility problems to locations that are assigned.
Ability to produce solutions without supervision.
Ability to be a self-starter.
Familiarity with using ticketing systems and vendor portals for proper tracking and reporting.
Ability to establish and maintain effective communication, coordination, and working relationships with Credit Union personnel, management, vendors, and service providers.
Ability to act as liaison with property managers, landlords, and service vendors.
Ability to verify completion and quality of contracted work.
Ability to assist with branch and office buildouts or renovations.
Ability to maintain responsibility for physical security-related functions, including access controls (badges, key cards), basic camera/system monitoring support, and coordination with internal security personnel.
Must read and strictly adhere to all policies, rules and regulations, and training that have been or that may hereafter be established by or applicable to Company for the conduct of its employees, and further, Employee shall strictly adhere to all the provisions of the Company’s handbook(s).

Nice To Haves

Back up the Director of Facilities when they are not available.
Assist with budgets, capital planning, and asset management.
Assist with branch and office buildouts or renovations, including coordination of installation of equipment such as ITMs and other operational infrastructure.

Responsibilities

Oversee the maintenance, repair, and daily operation of multiple branch and administrative facilities.
Solve problems by identifying all facility problems to locations that are assigned and produce solutions without supervision.
Support preventative maintenance programs for facility equipment to ensure no gaps in efficiency and readiness.
Act as a self-starter and back up the Director of Facilities when they are not available.
Manage vendor coordination and contractor personnel oversight, monitoring performance of skilled trade vendor personnel.
Conduct regular and independent facilities inspections/evaluations for safety, compliance, function, and presentation.
Utilize ticketing systems and vendor portals for proper tracking and reporting.
Assume responsibility for the effective performance of assigned facility maintenance functions including certain regions and locations.
Assist with budgets, capital planning, and asset management.
Establish and maintain effective communication, coordination, and working relationships with Credit Union personnel, management, vendors, and service providers.
Act as liaison with property managers, landlords, and service vendors, including verifying completion and quality of contracted work.
Assist with branch and office buildouts or renovations, including coordination of installation of equipment such as ITMs and other operational infrastructure.
Maintain responsibility for physical security-related functions, including access controls (badges, key cards), basic camera/system monitoring support, and coordination with internal security personnel.
Adhere to all policies, rules, regulations, and training established by the Company.